文件操作 - {3F68A40A-ABFA-4D11-9541-5223ACFB15C3}.eml

文件: /var/vmail/elelserv.it/claudia/.old/cur/{3F68A40A-ABFA-4D11-9541-5223ACFB15C3}.eml

编辑文件内容

Date: Tue, 21 Jul 2020 09:22:09 +0200
From: "Per conto di: elelserv@legalmail.it" <posta-certificata@legalmail.it>
Reply-To: PEC1 33137 ELLE ELLE SERVIZI S <elelserv@legalmail.it>
To: claudia <claudia@elelserv.it>
Message-ID: <073E2876.06C28600.70405046.327D60DE.posta-certificata@legalmail.it>
Subject: POSTA CERTIFICATA: FWD: Able Tech Srl - Aggiornamento Allegato
 Tecnico e SLA del Servizio IX-CE [ID-177499]
MIME-Version: 1.0
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Messaggio di posta certificata

Il giorno 21/07/2020 alle ore 09:22:09 (+0200) il messaggio=20
"FWD: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA del Servizio IX-=
CE [ID-177499]" =E8 stato inviato da "elelserv@legalmail.it"=20
indirizzato a:

claudia@elelserv.it

Il messaggio originale =E8 incluso in allegato.

Identificativo messaggio: 073E2876.06C28600.70405046.327D60DE.posta-certifi=
cata@legalmail.it

L'allegato daticert.xml contiene informazioni di servizio sulla trasmission=
e.

---------------------------------------------------

Certified email message

On 21/07/2020 at 09:22:09 (+0200) the message=20
"FWD: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA del Servizio IX-=
CE [ID-177499]" was sent by "elelserv@legalmail.it" and addressed to:

claudia@elelserv.it

The original message is attached.

Message ID: 073E2876.06C28600.70405046.327D60DE.posta-certificata@legalmail=
.it

The daticert.xml attachment contains service information on the transmissio=
n.

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<HTML><HEAD><TITLE>POSTA CERTIFICATA: FWD: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA del Servizio IX-CE [ID-177499]</TITLE></HEAD>
<BODY>
<H1>Messaggio di posta certificata</H1>

Il giorno 21/07/2020 alle ore 09:22:09 (+0200) il messaggio "FWD: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA del Servizio IX-CE [ID-177499]" &egrave; stato inviato da "elelserv@legalmail.it" indirizzato a: 
<table border="0" cellpadding="0" cellpadding="0" style="border-spacing: 0;">
<tr><td>claudia@elelserv.it</td></tr>
</table>
Il messaggio originale &egrave; incluso in allegato.
Identificativo messaggio: 073E2876.06C28600.70405046.327D60DE.posta-certificata@legalmail.it
L'allegato daticert.xml contiene informazioni di servizio sulla trasmissione.

<hr />
Certified email message

On 21/07/2020 at 09:22:09 (+0200) the message "FWD: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA del Servizio IX-CE [ID-177499]" was sent by "elelserv@legalmail.it" and addressed to: 
<table border="0" cellpadding="0" cellpadding="0" style="border-spacing: 0;">
<tr><td>claudia@elelserv.it</td></tr>
</table>
The original message is attached.
Message ID: 073E2876.06C28600.70405046.327D60DE.posta-certificata@legalmail.it
The daticert.xml attachment contains service information on the transmission

</BODY>
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Received: from ip1pvliaslmw012.print.infocert.it (10.114.19.62) by sendm.cert.legalmail.it (9.0.034.01) (authenticated as HSJ00205@userid.local)
 id 5E9F9DD700F0FF16 for claudia@elelserv.it; Tue, 21 Jul 2020 09:22:09 +0200
Date: Tue, 21 Jul 2020 09:22:09 +0200 (CEST)
From: PEC1 33137 ELLE ELLE SERVIZI S <elelserv@legalmail.it>
To: claudia <claudia@elelserv.it>
Message-ID: <073E2876.06C28600.70405046.327D60DE.posta-certificata@legalmail.it>
Subject: FWD: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA del
 Servizio IX-CE [ID-177499]
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-- ------------------- ---------- Messaggio inoltrato ---------- Da: ix.servizi@pec.it Data: 21 Jul 2020 06:03:18 Oggetto: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA del Servizio IX-CE [ID-177499] A: elelserv@legalmail.it 
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Content-Type: message/rfc822; name=msg.eml
Content-Disposition: attachment; filename=msg.eml
Content-ID: RZOVIKMRTNK56IWT

Received: from SERVICES-WEB (unknown [31.14.141.189])
	(using TLSv1.2 with cipher ECDHE-RSA-AES128-SHA (128/128 bits))
	(No client certificate requested)
	by smtps.pec.aruba.it (Postfix) with ESMTPSA id 4B9lLS4cfCz2MFDc0
	for <elelserv@legalmail.it>; Tue, 21 Jul 2020 06:02:56 +0200 (CEST)
MIME-Version: 1.0
Date: Tue, 21 Jul 2020 06:03:18 +0200
Content-Type: text/html; charset=windows-1252
Content-Transfer-Encoding: quoted-printable
X-Priority: 3 (Normal)
From: ix.servizi@pec.it
Subject: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA del Servizio
 IX-CE [ID-177499]
To: elelserv@legalmail.it
X-MLTR-UUID: {8fef0347-09b5-441d-841b-e395eb6e703d}
Message-ID: <opec292.20200721060256.22455.920.1.68@pec.aruba.it>
X-Riferimento-Message-ID: <F9AAF06794C725AEBE8D4C587A4FBC784EEE1788@SERVICES0WEB>

<table border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" style=3D'w=
idth: 100.0%;background:#C7C7C7;border-collapse:collapse;mso-yfti-tbllook: =
1184;mso-padding-alt: 0cm 0cm 0cm 0cm'>
 <tr style=3D'mso-yfti-irow: 0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'>
 <td style=3D'padding: 0cm 0cm 0cm 0cm'>
 <div align=3Dcenter>
 <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D0 style=3D'width: 480.0pt;border-collapse:collapse;mso-yfti-tbllook=
: 1184;mso-padding-alt: 0cm 0cm 0cm 0cm'>
 <tr>
 <td width=3D640 style=3D'width: 480.0pt;background:white;padding: 0cm 0=
cm 0cm 0cm' id=3Dheader>
 
		
		 <IMG id=3D_x0000_i1025 style=3D"BORDER-TOP-COLOR: ; BORDER-LEFT-COLO=
R: ; BORDER-BOTTOM-COLOR: ; BORDER-RIGHT-COLOR: " border=3D0 alt=3D"IX - In=
formation Xchange" src=3D"http://download.arxivar.it/Immagini/Logo-ARXivar_=
orizzontale-nero.png" width=3D225 height=3D81>
		<IMG id=3D_x0000_i1025 style=3D"BORDER-TOP-COLOR: ; BORDER-LEFT-COLOR: ; =
BORDER-BOTTOM-COLOR: ; BORDER-RIGHT-COLOR: " border=3D0 alt=3D"IX - Informa=
tion Xchange" src=3D"http://download.arxivar.it/IX/img/logo-IX.png" width=
=3D225 height=3D81> 
		
	
 </td>=20
 </tr>
 <tr>
 <td width=3D500 style=3D'width: 500.0pt;background:white;padding: 0cm 0=
cm 0cm 0cm'>
 <table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D=
0 width=3D0 style=3D'width: 480.0pt;border-collapse:collapse;mso-yfti-tbllo=
ok: 1184; mso-padding-alt: 0cm 0cm 0cm 0cm'>
 <tr style=3D'mso-yfti-irow: 0;mso-yfti-firstrow:yes;mso-yfti-lastrow:y=
es'>
 <td width=3D30 style=3D'width: 30px;padding: 0cm 0cm 0cm 0cm'></td>
	 =20
 <td width=3D580 style=3D'width: 435.0pt;padding: 0cm 0cm 0cm 0cm'>
 <table border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D0 style=3D'=
width: 435.0pt;border-collapse:collapse;mso-yfti-tbllook: 1184; mso-padding=
-alt: 0cm 0cm 0cm 0cm'>
 <tr style=3D'mso-yfti-irow: 0;mso-yfti-firstrow:yes'>
 <td width=3D580 style=3D'width: 435.0pt;padding: 0cm 0cm 0cm 0cm'>
		OGGETTO: Aggiornamento Service Lev=
el Agreement del Servizio di Conservazione digitale IX-CE

 <div style=3D'margin-bottom: 13.5pt; text-align:justify'>
		=09
=09
Spettabile Cliente, 
Able Tech S.r.l. =E8 la Societ=E0 che Vi eroga i Servizi in Outsourcing att=
raverso la Piattaforma IX - Information Exchange ed in particolare il Se=
rvizio di Conservazione digitale a norma in Outsourcing IX-CE.

Vi informiamo che l'impegno continuo di Able Tech nel migliorare i servizi =
della Piattaforma IX ci ha permesso di innalzare il tempo di disponibilit&a=
grave; del servizio, a Voi garantito, al 99.9% per l'interfaccia Web e al 9=
9.3% per i WebServices, rispetto al complessivo 95% concordato in precedenz=
a.

A tal fine abbiamo provveduto all'aggiornamento del documento "Allegato Tec=
nico IX-CE e SLA", che &egrave; stato rivisto da Able Tech S.r.l., anche ne=
ll'ottica di una semplificazione contenutistica, indicando quindi in modo p=
i&ugrave; chiaro i Livelli di Servizio legati alle attivit&agrave; del sist=
ema IX-CE, di Able Tech S.r.l. e del Cliente.

I nuovi vincoli di efficienza sotto elencati sono stati introdotti al fine =
di garantire le massime prestazioni del servizio, Vi chiediamo quindi di ve=
rificare che le Vostre procedure operative non siano in contrasto con il nu=
ovo Service Level Agreement, il quale non avr&agrave; impatto sulle procedu=
re di versamento integrate con gli altri Servizi della Piattaforma IX di Ab=
le Tech.


In particolare sono stati oggetto di revisione:
<ul class=3DMsoNormal style=3D'margin-bottom: 12.0pt;line-height: 13.5pt;fo=
nt-size: 10.0pt; font-family: "Arial",sans-serif;color:#444444'>
<li>La Disponibilit&agrave; del servizio</li>
<li>Le Tempistiche di versamento dei documenti</li>
<li>Le Tempistiche di richiesta ed emissione dei Pacchetti di Distribuzione=
</li>
<li>Il N&deg; massimo di versamenti nell'arco del trimestre</li>
<li>Il N&deg; massimo di documenti per versamento</li>
<li>La Dimensione massima dei file</li>
<li>Le Tempistiche di presa in carico dei Ticket di assistenza</li>
<li>Indennizzi ed Esclusioni</li>
</ul>


La presente versione del SLA, scaricabile cliccando il link <a href=3D"http=
s://ix.arxivar.it/Home/SlaIxCe">SLA IX-CE</a>, sostituisce integralmente qu=
ella precedente.

Tale versione aggiornata del =93Allegato Tecnico IX-CE e SLA=94 avr=E0 effe=
tto decorsi 30 (trenta) giorni dalla data della presente comunicazione. Nel=
lo stesso termine il Cliente potr=E0 esercitare la facolt=E0 di recedere da=
l contratto con comunicazione tramite PEC a <a href=3D"mailto:disdette.able=
tech@pec.it">disdette.abletech@pec.it</a>.

Decorsi 30 giorni dalla presente comunicazione, in mancanza di esercizio de=
lla facolt&agrave; di recesso da parte del Cliente, la modifica del "Allega=
to Tecnico IX-CE e SLA" si intender&agrave; accettata dal Cliente.

Vi chiediamo di inoltrare eventuali richieste di chiarimento relative alla =
presente comunicazione esclusivamente a <a href=3D"mailto:ix.sla@pec.it"=
>ix.sla@pec.it</a>

Certi di aver fatto cosa gradita, Vi ringraziamo per la cortese attenzione.=


Distinti Saluti, 
Able Tech S.r.l. 
Tel: 030.9650688 
<a href=3D"https://www.arxivar.it">https://www.arxivar.it</a>

 </div>
 </td>
 </tr>
 </table>
 </td>
 </tr>
 </table>
 </td> =20
 </tr>

<tr>
 <td width=3D640 style=3D'width: 480.0pt;padding: 0cm 0cm 0cm 0cm;backgr=
ound:#444444'>
	 
 <table border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D0 style=3D'wi=
dth: 480.0pt;border-collapse:collapse;mso-yfti-tbllook: 1184;mso-padding-al=
t: 0cm 0cm 0cm 0cm'>
		<tr>
			<td width=3D30 style=3D'width: 22.5pt;padding: 0cm 0cm 0cm 0cm'></td>
		=09
			<td width=3D360 valign=3Dtop style=3D'font-size: 10.0pt;width: 230.0pt;p=
adding: 0cm 0cm 0cm 0cm;font-family: "Arial",sans-serif;color:#eeeeee'></td=
> =20
			<td width=3D60 style=3D'width: 45.0pt;padding: 0cm 0cm 0cm 0cm'></td>
		=09
			<td width=3D160 valign=3Dtop style=3D'width: 160.0pt;padding: 0cm 0cm 0c=
m 0cm'>
			
			Able Tech S.r.l. 
			Via Mantova 2/G 
			25017 - Lonato del Garda (BS) 
			<a href=3D"https://ix.arxivar.it" style=3D"color:white">Accedi al Portal=
e IX</a> 		 =20
			
			</td> =20
			<td width=3D30 style=3D'width: 22.5pt;padding: 0cm 0cm 0cm 0cm'></td> =
 =20
		</tr>
 </table>
 </td> =20
 </tr>
 </table>
 </div>
 </td>
 =20
 </tr>
</table>
</div>

</body></html>

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 <risposte>elelserv@legalmail.it</risposte>
 <oggetto>FWD: Able Tech Srl - Aggiornamento Allegato Tecnico e SLA =
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 <dati>
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 <ora>09:22:09</ora>
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