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From: Monica Ceruti <monica@cerutisrl.it>
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Message-Id: <22E94F9C-1153-4812-90B6-1D8BFF6E8E2A@cerutisrl.it>
Mime-Version: 1.0 (Mac OS X Mail 9.3 $3124$)
X-Smtp-Server: 1DE5A0B7-6AFA-4874-9E05-A02E930440EC
Subject: Re: acymailing 
Date: Thu, 7 May 2020 16:32:01 +0200
X-Universally-Unique-Identifier: 438C38F5-CFE9-4D12-BB4D-112A03EDF06C
References: <810BC976-19A8-435D-B458-85F038F35319@cerutisrl.it> <541BBCD4-DA0A-4EDA-B68D-AC7D94897616@cerutisrl.it> <!&!AAAAAAAAAAAYAAAAAAAAAKr3QEvWZD1ImOMmArcOCo3CgAAAEAAAAFKNtYOcIvpKt+YY2d8JNJABAAAAAA==@planetline.it>
To: Rossano - Planetline <rossano@planetline.it>
In-Reply-To: <!&!AAAAAAAAAAAYAAAAAAAAAKr3QEvWZD1ImOMmArcOCo3CgAAAEAAAAFKNtYOcIvpKt+YY2d8JNJABAAAAAA==@planetline.it>

--Apple-Mail=_DC704A49-8395-4ED2-8E1D-27F44AE25AB5
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Ahhh perfetto grande!=20
Dai domani mando delle newsletter e ti dico.

Grazie=20

Monica Ceruti

Marketing & Sales=20

Ceruti srl

Via Galileo Galilei 218

21042 Caronno Pertusella (VA)

Italy

Tel. 02 96 56 843/844

www.cerutisrl.it <http://cerutisrl.it/>
https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>

> Il giorno 07 mag 2020, alle ore 10:34, Rossano - Planetline =
<rossano@planetline.it> ha scritto:
>=20
> Ciao Monica,
> =20
> adesso funziona e crom =C3=A8 abilitato, non so perch=C3=A9 ma =
bisognava cliccare salva ..
> comunque ho perso solo mezz=E2=80=99ora =E2=80=A6.=20
> =20
> Fammi sapere
> =20
> Rossano
> =20
> =20
> =20
>  <image001.png>
>  Easy Web Software LTD
> =20
> 38 Winchester Way
> Sleaford NG34 8WG (UK)
> Phone   +44 (0) 15 29700286
> Cell.   +39 338 2569751  +44 (0)78 5153 4715
> Web:  https://www.planetline.it <https://www.planetline.it/>
> Mail: info@planetline.it <mailto:info@planetline.it> , =
rossano@planetline.it <mailto:rossano@planetline.it>
> =20
> =20
> =20
> =20
> =20
> =20
> Da: Monica Ceruti [mailto:monica@cerutisrl.it =
<mailto:monica@cerutisrl.it>]=20
> Inviato: gioved=C3=AC 7 maggio 2020 08:26
> A: Rossano - Planetline
> Oggetto: Re: acymailing=20
> =20
> Ciao Rossano,=20
> =20
> Questa =C3=A8 l=E2=80=99ultima email che mi hanno girato.
> Prova a dare un=E2=80=99occhiata veloce quando riesci.
> =20
> =20
> Hi,
>=20
> I'm sorry but there is nothing I can do if you dont configure this.
> Here are some link to stackoverflow that I found about your issue:
> =
https://stackoverflow.com/questions/24611640/curl-60-ssl-certificate-probl=
em-unable-to-get-local-issuer-certificate =
<https://stackoverflow.com/questions/24611640/curl-60-ssl-certificate-prob=
lem-unable-to-get-local-issuer-certificate>
> =
https://serverfault.com/questions/755248/curl-unable-to-get-local-issuer-c=
ertificate-how-to-debug =
<https://serverfault.com/questions/755248/curl-unable-to-get-local-issuer-=
certificate-how-to-debug>
> =20
> =20
> =20
> Intanto oggi prover=C3=B2 a mandare newsletter con foto pi=C3=B9 =
piccole e meno contatti alla volta.
> =20
> Grazie=20
>=20
> Monica Ceruti
> Marketing & Sales=20
>=20
> Ceruti srl
> Via Galileo Galilei 218
> 21042 Caronno Pertusella (VA)
> Italy
> Tel. 02 96 56 843/844
> www.cerutisrl.it <http://cerutisrl.it/>
> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>=20
> <image002.jpg>
> =20
>> Il giorno 06 mag 2020, alle ore 16:51, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> ha scritto:
>> =20
>> =20
>>> =20
>>> Da: Acyba support team <support@acyba.com =
<mailto:support@acyba.com>>
>>> Oggetto: Re: automatic sending
>>> Data: 6 maggio 2020 10:44:19 CEST
>>> A: Monica Ceruti <monica@cerutisrl.it <mailto:monica@cerutisrl.it>>
>>> =20
>>> Hi,
>>>=20
>>> Ok it looks like there is an error with your website when it calls =
others websites like our.
>>>=20
>>> But I'm sorry I can't do much without and FTP and backend access.
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>>=20
>>>=20
>>> We perform monthly stats about our customers' satisfaction...
>>> Was this reply helpful? How would you rate it?
>>> Great =
<https://secure.helpscout.net/satisfaction/321263744/record/3294314684/1/>=
    Okay =
<https://secure.helpscout.net/satisfaction/321263744/record/3294314684/2/>=
    Not Good =
<https://secure.helpscout.net/satisfaction/321263744/record/3294314684/3/>=

>>> {#HS:1156182047-124367#}=20
>>> On Wed, May 6, 2020 at 10:32:01 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> I linked my website before the update.
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Wed, May 6, 2020 at 9:45:14 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> I've checked and it seems that your license key is well attach to =
the website cerutisrl.it <http://cerutisrl.it/>.
>>>=20
>>> Did you linked your website before the update of the license key?
>>> Or did you linked it with the license key?
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 20:21:16 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Hello,
>>>=20
>>> I know you have to try to figure out the problem, but I prefer to =
avoid to forward you my website username and password.
>>> Is it possible to put you in contact with my technician and maybe =
with him you can try to figurate the problem in another way?
>>>=20
>>> In the meantime I can leave you my license key and the email of the =
license.
>>>=20
>>> 1bba31db273cc9ca1704ba61116b75ea79112cb3
>>> monica@cerutisrl.it <mailto:monica@cerutisrl.it>
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> Could you please provide us with:
>>> temporary super admin (if Joomla is used) or admin (if WordPress is =
used) access to your website (URL + username + password)
>>> temporary FTP access (host + username + password)
>>> your license key
>>> the email you bought the license with
>>> This way I will be able to take a closer look at your issue.
>>>=20
>>> Important note :=20
>>> If you are creating a new account for us please don't use our =
support email as email of the account.
>>> We are getting hit by unneeded emails from members' website once we =
finish our work on debugging the issue if you do that.=20
>>> So please use something like test@acyba.com <mailto:test@acyba.com>
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:47:13 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> I will forward your ticket to the second level support, so they can =
proceed in helping you.
>>>=20
>>> Thank you for your understanding!
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Yes, I tried to copy and paste my license key but it doesn't work.
>>> "an error occurred while calling acymailng".
>>>=20
>>> Thanks a lot
>>>=20
>>>=20
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> we have explained the cron job activation here
>>> =
https://docs.acymailing.com/setup/configuration/license#activate-the-autom=
atic-send-process =
<https://docs.acymailing.com/setup/configuration/license#activate-the-auto=
matic-send-process>
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> AcyMailing Enterprise 6.10.3
>>>=20
>>> Thanks
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> can you tell em which exact version of AcyMailing do you have?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>Inizio =
messaggio inoltrato:
>>> =20
>>> Da: Acyba support team <support@acyba.com =
<mailto:support@acyba.com>>
>>> Oggetto: Re: automatic sending
>>> Data: 5 maggio 2020 15:20:47 CEST
>>> A: Monica Ceruti <monica@cerutisrl.it <mailto:monica@cerutisrl.it>>
>>> =20
>>> Hi,
>>>=20
>>> can you tell em which exact version of AcyMailing do you have?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>>=20
>>>=20
>>> We perform monthly stats about our customers' satisfaction...
>>> Was this reply helpful? How would you rate it?
>>> Great =
<https://secure.helpscout.net/satisfaction/321263744/record/3291548797/1/>=
    Okay =
<https://secure.helpscout.net/satisfaction/321263744/record/3291548797/2/>=
    Not Good =
<https://secure.helpscout.net/satisfaction/321263744/record/3291548797/3/>=

>>> {#HS:1156182047-124367#}=20
>>> On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> I don't know.
>>> Where I can check it?
>>>=20
>>> Thanks a lot
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> automatic sending works only if you activated and enabled a cron job =
service in AcyMailing
>>>=20
>>> Can you please confirm that your cron job is enabled?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 11:04:57 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Hello,
>>> I need to know how work the automatic sending of email.
>>> If I need to send a campaign without leavening the page open, but =
send all the email to my list in a short time.
>>> I tried yesterday and all the time I close the page of sending it's =
stop.
>>> I have an enterprise version.
>>>=20
>>> Thanks
>>>=20
>>>=20
>>>=20
>>> CMS : Wordpress
>>> AcyMailing version : V6
>>> =20
>>> Inizio messaggio inoltrato:
>>> =20
>>> Da: Acyba support team <support@acyba.com =
<mailto:support@acyba.com>>
>>> Oggetto: Re: automatic sending
>>> Data: 6 maggio 2020 16:38:38 CEST
>>> A: Monica Ceruti <monica@cerutisrl.it <mailto:monica@cerutisrl.it>>
>>> =20
>>> Hi,
>>>=20
>>> I've checked and there is an error while performing curl request on =
your website.
>>>=20
>>> Here is what to tell to your technician:
>>> We can't perform a curl request and the error catched is SSL =
certificate problem: unable to get local issuer certificate.
>>>=20
>>> Let me know when it's fix if it's working correctly :)
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>>=20
>>>=20
>>> We perform monthly stats about our customers' satisfaction...
>>> Was this reply helpful? How would you rate it?
>>> Great =
<https://secure.helpscout.net/satisfaction/321263744/record/3295271245/1/>=
    Okay =
<https://secure.helpscout.net/satisfaction/321263744/record/3295271245/2/>=
    Not Good =
<https://secure.helpscout.net/satisfaction/321263744/record/3295271245/3/>=

>>> {#HS:1156182047-124367#}=20
>>> On Wed, May 6, 2020 at 15:10:57 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Here the access requested to figure out the problem
>>>=20
>>> WEBSITE ACCESS with Wordpress
>>> Name : Ceruti
>>> Pass: iot877dgTRF746fR#
>>>=20
>>>=20
>>> FTP
>>> Host: 95.110.206.128
>>> User: cerutisrl_ftp
>>> PW: skd876aTraf32$
>>> Porta: 46780
>>>=20
>>>=20
>>> >>>>>> LICENSE KEY : 1bba31db273cc9ca1704ba61116b75ea79112cb3
>>> >>>>>> EMAIL OF THE LICENSE: monica@cerutisrl.it =
<mailto:monica@cerutisrl.it> <mailto:monica@cerutisrl.it =
<mailto:monica@cerutisrl.it>>
>>>=20
>>>=20
>>>=20
>>>=20
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://www.cerutisrl.it/> <http://cerutisrl.it/&gt =
<http://cerutisrl.it/&gt>;
>>> https://www.facebook.com <https://www.facebook.com/> =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>> =20
>>> On Wed, May 6, 2020 at 11:50:10 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> He would have to debug but it could take a lot of time as he don't =
know the structure of our component.
>>>=20
>>> Maybe check if your website can call others website.
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Wed, May 6, 2020 at 10:47:30 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Ok,
>>> There is nothing that my technician can do to figure out the =
problem?
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Wed, May 6, 2020 at 10:43:59 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> Ok it looks like there is an error with your website when it calls =
others websites like our.
>>>=20
>>> But I'm sorry I can't do much without and FTP and backend access.
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Wed, May 6, 2020 at 10:32:01 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> I linked my website before the update.
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Wed, May 6, 2020 at 9:45:14 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> I've checked and it seems that your license key is well attach to =
the website cerutisrl.it <http://cerutisrl.it/>.
>>>=20
>>> Did you linked your website before the update of the license key?
>>> Or did you linked it with the license key?
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 20:21:16 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Hello,
>>>=20
>>> I know you have to try to figure out the problem, but I prefer to =
avoid to forward you my website username and password.
>>> Is it possible to put you in contact with my technician and maybe =
with him you can try to figurate the problem in another way?
>>>=20
>>> In the meantime I can leave you my license key and the email of the =
license.
>>>=20
>>> 1bba31db273cc9ca1704ba61116b75ea79112cb3
>>> monica@cerutisrl.it <mailto:monica@cerutisrl.it>
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> Could you please provide us with:
>>> temporary super admin (if Joomla is used) or admin (if WordPress is =
used) access to your website (URL + username + password)
>>> temporary FTP access (host + username + password)
>>> your license key
>>> the email you bought the license with
>>> This way I will be able to take a closer look at your issue.
>>>=20
>>> Important note :=20
>>> If you are creating a new account for us please don't use our =
support email as email of the account.
>>> We are getting hit by unneeded emails from members' website once we =
finish our work on debugging the issue if you do that.=20
>>> So please use something like test@acyba.com <mailto:test@acyba.com>
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:47:13 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> I will forward your ticket to the second level support, so they can =
proceed in helping you.
>>>=20
>>> Thank you for your understanding!
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>Inizio =
messaggio inoltrato:
>>> =20
>>> Da: Acyba support team <support@acyba.com =
<mailto:support@acyba.com>>
>>> Oggetto: Re: automatic sending
>>> Data: 5 maggio 2020 17:45:25 CEST
>>> A: Monica Ceruti <monica@cerutisrl.it <mailto:monica@cerutisrl.it>>
>>> =20
>>> Hi,
>>>=20
>>> Could you please provide us with:
>>> temporary super admin (if Joomla is used) or admin (if WordPress is =
used) access to your website (URL + username + password)
>>> temporary FTP access (host + username + password)
>>> your license key
>>> the email you bought the license with
>>> This way I will be able to take a closer look at your issue.
>>>=20
>>> Important note :=20
>>> If you are creating a new account for us please don't use our =
support email as email of the account.
>>> We are getting hit by unneeded emails from members' website once we =
finish our work on debugging the issue if you do that.=20
>>> So please use something like test@acyba.com <mailto:test@acyba.com>
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>>=20
>>>=20
>>> We perform monthly stats about our customers' satisfaction...
>>> Was this reply helpful? How would you rate it?
>>> Great =
<https://secure.helpscout.net/satisfaction/321263744/record/3292110742/1/>=
    Okay =
<https://secure.helpscout.net/satisfaction/321263744/record/3292110742/2/>=
    Not Good =
<https://secure.helpscout.net/satisfaction/321263744/record/3292110742/3/>=

>>> {#HS:1156182047-124367#}=20
>>> On Tue, May 5, 2020 at 16:47:13 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> I will forward your ticket to the second level support, so they can =
proceed in helping you.
>>>=20
>>> Thank you for your understanding!
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Yes, I tried to copy and paste my license key but it doesn't work.
>>> "an error occurred while calling acymailng".
>>>=20
>>> Thanks a lot
>>>=20
>>>=20
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> we have explained the cron job activation here
>>> =
https://docs.acymailing.com/setup/configuration/license#activate-the-autom=
atic-send-process =
<https://docs.acymailing.com/setup/configuration/license#activate-the-auto=
matic-send-process>
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> AcyMailing Enterprise 6.10.3
>>>=20
>>> Thanks
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> can you tell em which exact version of AcyMailing do you have?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> I don't know.
>>> Where I can check it?
>>>=20
>>> Thanks a lot
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> automatic sending works only if you activated and enabled a cron job =
service in AcyMailing
>>>=20
>>> Can you please confirm that your cron job is enabled?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 11:04:57 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Hello,
>>> I need to know how work the automatic sending of email.
>>> If I need to send a campaign without leavening the page open, but =
send all the email to my list in a short time.
>>> I tried yesterday and all the time I close the page of sending it's =
stop.
>>> I have an enterprise version.
>>>=20
>>> Thanks
>>>=20
>>>=20
>>>=20
>>> CMS : Wordpress
>>> AcyMailing version : V6
>>> =20
>>> Inizio messaggio inoltrato:
>>> =20
>>> Da: Acyba support team <support@acyba.com =
<mailto:support@acyba.com>>
>>> Oggetto: Re: automatic sending
>>> Data: 5 maggio 2020 16:29:27 CEST
>>> A: Monica Ceruti <monica@cerutisrl.it <mailto:monica@cerutisrl.it>>
>>> =20
>>> Hi,
>>>=20
>>> we have explained the cron job activation here
>>> =
https://docs.acymailing.com/setup/configuration/license#activate-the-autom=
atic-send-process =
<https://docs.acymailing.com/setup/configuration/license#activate-the-auto=
matic-send-process>
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>>=20
>>>=20
>>> We perform monthly stats about our customers' satisfaction...
>>> Was this reply helpful? How would you rate it?
>>> Great =
<https://secure.helpscout.net/satisfaction/321263744/record/3291806552/1/>=
    Okay =
<https://secure.helpscout.net/satisfaction/321263744/record/3291806552/2/>=
    Not Good =
<https://secure.helpscout.net/satisfaction/321263744/record/3291806552/3/>=

>>> {#HS:1156182047-124367#}=20
>>> On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> AcyMailing Enterprise 6.10.3
>>>=20
>>> Thanks
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> can you tell em which exact version of AcyMailing do you have?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> I don't know.
>>> Where I can check it?
>>>=20
>>> Thanks a lot
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> automatic sending works only if you activated and enabled a cron job =
service in AcyMailing
>>>=20
>>> Can you please confirm that your cron job is enabled?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 11:04:57 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Hello,
>>> I need to know how work the automatic sending of email.
>>> If I need to send a campaign without leavening the page open, but =
send all the email to my list in a short time.
>>> I tried yesterday and all the time I close the page of sending it's =
stop.
>>> I have an enterprise version.
>>>=20
>>> Thanks
>>>=20
>>>=20
>>>=20
>>> CMS : Wordpress
>>> AcyMailing version : V6
>>> =20
>>> Inizio messaggio inoltrato:
>>> =20
>>> Da: Acyba support team <support@acyba.com =
<mailto:support@acyba.com>>
>>> Oggetto: Re: automatic sending
>>> Data: 6 maggio 2020 11:50:35 CEST
>>> A: Monica Ceruti <monica@cerutisrl.it <mailto:monica@cerutisrl.it>>
>>> =20
>>> Hi,
>>>=20
>>> He would have to debug but it could take a lot of time as he don't =
know the structure of our component.
>>>=20
>>> Maybe check if your website can call others website.
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>>=20
>>>=20
>>> We perform monthly stats about our customers' satisfaction...
>>> Was this reply helpful? How would you rate it?
>>> Great =
<https://secure.helpscout.net/satisfaction/321263744/record/3294434527/1/>=
    Okay =
<https://secure.helpscout.net/satisfaction/321263744/record/3294434527/2/>=
    Not Good =
<https://secure.helpscout.net/satisfaction/321263744/record/3294434527/3/>=

>>> {#HS:1156182047-124367#}=20
>>> On Wed, May 6, 2020 at 10:47:30 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Ok,
>>> There is nothing that my technician can do to figure out the =
problem?
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Wed, May 6, 2020 at 10:43:59 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> Ok it looks like there is an error with your website when it calls =
others websites like our.
>>>=20
>>> But I'm sorry I can't do much without and FTP and backend access.
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Wed, May 6, 2020 at 10:32:01 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> I linked my website before the update.
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Wed, May 6, 2020 at 9:45:14 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> I've checked and it seems that your license key is well attach to =
the website cerutisrl.it <http://cerutisrl.it/>.
>>>=20
>>> Did you linked your website before the update of the license key?
>>> Or did you linked it with the license key?
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 20:21:16 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Hello,
>>>=20
>>> I know you have to try to figure out the problem, but I prefer to =
avoid to forward you my website username and password.
>>> Is it possible to put you in contact with my technician and maybe =
with him you can try to figurate the problem in another way?
>>>=20
>>> In the meantime I can leave you my license key and the email of the =
license.
>>>=20
>>> 1bba31db273cc9ca1704ba61116b75ea79112cb3
>>> monica@cerutisrl.it <mailto:monica@cerutisrl.it>
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> Could you please provide us with:
>>> temporary super admin (if Joomla is used) or admin (if WordPress is =
used) access to your website (URL + username + password)
>>> temporary FTP access (host + username + password)
>>> your license key
>>> the email you bought the license with
>>> This way I will be able to take a closer look at your issue.
>>>=20
>>> Important note :=20
>>> If you are creating a new account for us please don't use our =
support email as email of the account.
>>> We are getting hit by unneeded emails from members' website once we =
finish our work on debugging the issue if you do that.=20
>>> So please use something like test@acyba.com <mailto:test@acyba.com>
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:47:13 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> I will forward your ticket to the second level support, so they can =
proceed in helping you.
>>>=20
>>> Thank you for your understanding!
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Yes, I tried to copy and paste my license key but it doesn't work.
>>> "an error occurred while calling acymailng".
>>>=20
>>> Thanks a lot
>>>=20
>>>=20
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> we have explained the cron job activation here
>>> =
https://docs.acymailing.com/setup/configuration/license#activate-the-autom=
atic-send-process =
<https://docs.acymailing.com/setup/configuration/license#activate-the-auto=
matic-send-process>
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>Inizio =
messaggio inoltrato:
>>> =20
>>> Da: Acyba support team <support@acyba.com =
<mailto:support@acyba.com>>
>>> Oggetto: Re: automatic sending
>>> Data: 6 maggio 2020 09:45:32 CEST
>>> A: Monica Ceruti <monica@cerutisrl.it <mailto:monica@cerutisrl.it>>
>>> =20
>>> Hi,
>>>=20
>>> I've checked and it seems that your license key is well attach to =
the website cerutisrl.it <http://cerutisrl.it/>.
>>>=20
>>> Did you linked your website before the update of the license key?
>>> Or did you linked it with the license key?
>>>=20
>>> Best regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>>=20
>>>=20
>>> We perform monthly stats about our customers' satisfaction...
>>> Was this reply helpful? How would you rate it?
>>> Great =
<https://secure.helpscout.net/satisfaction/321263744/record/3294203357/1/>=
    Okay =
<https://secure.helpscout.net/satisfaction/321263744/record/3294203357/2/>=
    Not Good =
<https://secure.helpscout.net/satisfaction/321263744/record/3294203357/3/>=

>>> {#HS:1156182047-124367#}=20
>>> On Tue, May 5, 2020 at 20:21:16 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Hello,
>>>=20
>>> I know you have to try to figure out the problem, but I prefer to =
avoid to forward you my website username and password.
>>> Is it possible to put you in contact with my technician and maybe =
with him you can try to figurate the problem in another way?
>>>=20
>>> In the meantime I can leave you my license key and the email of the =
license.
>>>=20
>>> 1bba31db273cc9ca1704ba61116b75ea79112cb3
>>> monica@cerutisrl.it <mailto:monica@cerutisrl.it>
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> Could you please provide us with:
>>> temporary super admin (if Joomla is used) or admin (if WordPress is =
used) access to your website (URL + username + password)
>>> temporary FTP access (host + username + password)
>>> your license key
>>> the email you bought the license with
>>> This way I will be able to take a closer look at your issue.
>>>=20
>>> Important note :=20
>>> If you are creating a new account for us please don't use our =
support email as email of the account.
>>> We are getting hit by unneeded emails from members' website once we =
finish our work on debugging the issue if you do that.=20
>>> So please use something like test@acyba.com <mailto:test@acyba.com>
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> R=C3=A9mi
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:47:13 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> I will forward your ticket to the second level support, so they can =
proceed in helping you.
>>>=20
>>> Thank you for your understanding!
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Yes, I tried to copy and paste my license key but it doesn't work.
>>> "an error occurred while calling acymailng".
>>>=20
>>> Thanks a lot
>>>=20
>>>=20
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> we have explained the cron job activation here
>>> =
https://docs.acymailing.com/setup/configuration/license#activate-the-autom=
atic-send-process =
<https://docs.acymailing.com/setup/configuration/license#activate-the-auto=
matic-send-process>
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> AcyMailing Enterprise 6.10.3
>>>=20
>>> Thanks
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> can you tell em which exact version of AcyMailing do you have?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> I don't know.
>>> Where I can check it?
>>>=20
>>> Thanks a lot
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> automatic sending works only if you activated and enabled a cron job =
service in AcyMailing
>>>=20
>>> Can you please confirm that your cron job is enabled?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>Inizio =
messaggio inoltrato:
>>> =20
>>> Da: Acyba support team <support@acyba.com =
<mailto:support@acyba.com>>
>>> Oggetto: Re: automatic sending
>>> Data: 5 maggio 2020 16:47:36 CEST
>>> A: Monica Ceruti <monica@cerutisrl.it <mailto:monica@cerutisrl.it>>
>>> =20
>>> Hi,
>>>=20
>>> I will forward your ticket to the second level support, so they can =
proceed in helping you.
>>>=20
>>> Thank you for your understanding!
>>>=20
>>> Regards,
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>>=20
>>>=20
>>> We perform monthly stats about our customers' satisfaction...
>>> Was this reply helpful? How would you rate it?
>>> Great =
<https://secure.helpscout.net/satisfaction/321263744/record/3291876965/1/>=
    Okay =
<https://secure.helpscout.net/satisfaction/321263744/record/3291876965/2/>=
    Not Good =
<https://secure.helpscout.net/satisfaction/321263744/record/3291876965/3/>=

>>> {#HS:1156182047-124367#}=20
>>> On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Yes, I tried to copy and paste my license key but it doesn't work.
>>> "an error occurred while calling acymailng".
>>>=20
>>> Thanks a lot
>>>=20
>>>=20
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> we have explained the cron job activation here
>>> =
https://docs.acymailing.com/setup/configuration/license#activate-the-autom=
atic-send-process =
<https://docs.acymailing.com/setup/configuration/license#activate-the-auto=
matic-send-process>
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> AcyMailing Enterprise 6.10.3
>>>=20
>>> Thanks
>>>=20
>>> Thanks
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> can you tell em which exact version of AcyMailing do you have?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> I don't know.
>>> Where I can check it?
>>>=20
>>> Thanks a lot
>>>=20
>>> Monica Ceruti
>>>=20
>>> Marketing & Sales
>>>=20
>>> Ceruti srl
>>>=20
>>> Via Galileo Galilei 218
>>>=20
>>> 21042 Caronno Pertusella (VA)
>>>=20
>>> Italy
>>>=20
>>> Tel. 02 96 56 843/844
>>>=20
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>=20
>>> https://www.facebook.com =
<https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>=20
>>>=20
>>> =20
>>> On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
<support@acyba.com <mailto:support@acyba.com>> wrote:=20
>>> Hi,
>>>=20
>>> automatic sending works only if you activated and enabled a cron job =
service in AcyMailing
>>>=20
>>> Can you please confirm that your cron job is enabled?
>>>=20
>>> Regards
>>> =20
>>>=20
>>> Igor
>>> Acyba Help Desk Team=20
>>>=20
>>> @ACYBA <https://twitter.com/acyba>
>>> =20
>>>=20
>>>  <https://www.acyba.com/>
>>>  <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 11:04:57 CEST, Monica Ceruti =
<monica@cerutisrl.it <mailto:monica@cerutisrl.it>> wrote:=20
>>> Hello,
>>> I need to know how work the automatic sending of email.
>>> If I need to send a campaign without leavening the page open, but =
send all the email to my list in a short time.
>>> I tried yesterday and all the time I close the page of sending it's =
stop.
>>> I have an enterprise version.
>>>=20
>>> Thanks
>>>=20
>>>=20
>>>=20
>>> CMS : Wordpress
>>> AcyMailing version : V6
>>> =20
>>=20
>> =20
>=20
> =20

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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html =
charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" =
class=3D"">Ahhh perfetto grande!&nbsp;<div class=3D"">Dai domani mando =
delle newsletter e ti dico.</div><div class=3D""><br class=3D""></div><div=
 class=3D"">Grazie&nbsp;<br class=3D""><div class=3D"">
<p style=3D"color: rgb(0, 0, 0); font-style: normal; font-variant-caps: =
normal; font-weight: normal; letter-spacing: normal; orphans: auto; =
text-align: start; text-indent: 0px; text-transform: none; white-space: =
normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; =
font-family: arial, sans-serif; font-size: 13px;" class=3D""><b =
class=3D""><i class=3D""><br class=3D"Apple-interchange-newline">Monica =
Ceruti</i></b></p><p style=3D"color: rgb(0, 0, 0); font-style: normal; =
font-variant-caps: normal; font-weight: normal; letter-spacing: normal; =
orphans: auto; text-align: start; text-indent: 0px; text-transform: =
none; white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; font-family: arial, sans-serif; =
font-size: 13px;" class=3D""><b class=3D""><i class=3D"">Marketing &amp; =
Sales&nbsp;</i></b></p><p style=3D"color: rgb(0, 0, 0); font-style: =
normal; font-variant-caps: normal; font-weight: normal; letter-spacing: =
normal; orphans: auto; text-align: start; text-indent: 0px; =
text-transform: none; white-space: normal; widows: auto; word-spacing: =
0px; -webkit-text-stroke-width: 0px; font-family: arial, sans-serif; =
font-size: 13px;" class=3D""><br class=3D"">Ceruti srl</p><p =
style=3D"color: rgb(0, 0, 0); font-style: normal; font-variant-caps: =
normal; font-weight: normal; letter-spacing: normal; orphans: auto; =
text-align: start; text-indent: 0px; text-transform: none; white-space: =
normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; =
font-family: arial, sans-serif; font-size: 13px;" class=3D"">Via Galileo =
Galilei 218</p><p style=3D"color: rgb(0, 0, 0); font-style: normal; =
font-variant-caps: normal; font-weight: normal; letter-spacing: normal; =
orphans: auto; text-align: start; text-indent: 0px; text-transform: =
none; white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; font-family: arial, sans-serif; =
font-size: 13px;" class=3D"">21042 Caronno Pertusella (VA)</p><p =
style=3D"color: rgb(0, 0, 0); font-style: normal; font-variant-caps: =
normal; font-weight: normal; letter-spacing: normal; orphans: auto; =
text-align: start; text-indent: 0px; text-transform: none; white-space: =
normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; =
font-family: arial, sans-serif; font-size: 13px;" class=3D"">Italy</p><p =
style=3D"color: rgb(0, 0, 0); font-style: normal; font-variant-caps: =
normal; font-weight: normal; letter-spacing: normal; orphans: auto; =
text-align: start; text-indent: 0px; text-transform: none; white-space: =
normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; =
font-family: arial, sans-serif; font-size: 13px;" class=3D"">Tel. 02 96 =
56 843/844</p><p style=3D"color: rgb(0, 0, 0); font-style: normal; =
font-variant-caps: normal; font-weight: normal; letter-spacing: normal; =
orphans: auto; text-align: start; text-indent: 0px; text-transform: =
none; white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; font-family: arial, sans-serif; =
font-size: 13px;" class=3D""><a rel=3D"external nofollow noopener =
noreferrer" target=3D"_blank" tabindex=3D"-1" =
href=3D"http://cerutisrl.it/" class=3D"">www.cerutisrl.it</a></p><p =
style=3D"color: rgb(0, 0, 0); font-style: normal; font-variant-caps: =
normal; font-weight: normal; letter-spacing: normal; orphans: auto; =
text-align: start; text-indent: 0px; text-transform: none; white-space: =
normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; =
font-family: arial, sans-serif; font-size: 13px;" class=3D""><a =
rel=3D"external nofollow noopener noreferrer" target=3D"_blank" =
tabindex=3D"-1" =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
class=3D"">https://www.facebook.com</a><br class=3D""><br =
class=3D""></p><span style=3D"color: rgb(0, 0, 0); font-family: =
Helvetica; font-size: 12px; font-style: normal; font-variant-caps: =
normal; font-weight: normal; letter-spacing: normal; orphans: auto; =
text-align: start; text-indent: 0px; text-transform: none; white-space: =
normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: =
0px;"><br class=3D"Apple-interchange-newline" style=3D"color: rgb(0, 0, =
0); font-family: Helvetica; font-size: 12px; font-style: normal; =
font-variant-caps: normal; font-weight: normal; letter-spacing: normal; =
orphans: auto; text-align: start; text-indent: 0px; text-transform: =
none; white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px;"><span style=3D"color: rgb(0, 0, 0); =
font-family: Helvetica; font-size: 12px; font-style: normal; =
font-variant-caps: normal; font-weight: normal; letter-spacing: normal; =
orphans: auto; text-align: start; text-indent: 0px; text-transform: =
none; white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px;"><span><span><span><span><img =
height=3D"73" width=3D"200" apple-inline=3D"yes" =
id=3D"B1B8CBCA-10DE-40AA-AAF4-5EC7333A08B1" apple-width=3D"yes" =
apple-height=3D"yes" src=3D"cid:2b852e02df62aee514cc07cb91da360b" =
class=3D""></span>
</span></span></span></span></span></div>
<br class=3D""><div><blockquote type=3D"cite" class=3D""><div =
class=3D"">Il giorno 07 mag 2020, alle ore 10:34, Rossano - Planetline =
&lt;<a href=3D"mailto:rossano@planetline.it" =
class=3D"">rossano@planetline.it</a>&gt; ha scritto:</div><br =
class=3D"Apple-interchange-newline"><div class=3D""><div =
class=3D"WordSection1" style=3D"page: WordSection1; font-family: =
Helvetica; font-size: 13px; font-style: normal; font-variant-caps: =
normal; font-weight: normal; letter-spacing: normal; orphans: auto; =
text-align: start; text-indent: 0px; text-transform: none; white-space: =
normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: =
0px;"><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-size: 11pt; font-family: Calibri, sans-serif; color: =
rgb(31, 73, 125);" class=3D"">Ciao Monica,<o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-size: 11pt; font-family: Calibri, sans-serif; color: =
rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-size: 11pt; font-family: Calibri, =
sans-serif; color: rgb(31, 73, 125);" class=3D"">adesso funziona e crom =
=C3=A8 abilitato, non so perch=C3=A9 ma bisognava cliccare salva ..<o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-size: 11pt; font-family: Calibri, sans-serif; color: =
rgb(31, 73, 125);" class=3D"">comunque ho perso solo mezz=E2=80=99ora =
=E2=80=A6.<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-size: 11pt; font-family: Calibri, sans-serif; color: =
rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-size: 11pt; font-family: Calibri, =
sans-serif; color: rgb(31, 73, 125);" class=3D"">Fammi sapere<o:p =
class=3D""></o:p></span></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-size: 11pt; font-family: Calibri, =
sans-serif; color: rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-size: 11pt; font-family: Calibri, =
sans-serif; color: rgb(31, 73, 125);" class=3D"">Rossano<o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-size: 11pt; font-family: Calibri, sans-serif; color: =
rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-size: 11pt; font-family: Calibri, =
sans-serif; color: rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-size: 11pt; font-family: Calibri, =
sans-serif; color: rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div><table class=3D"MsoNormalTable" =
border=3D"0" cellpadding=3D"0" width=3D"73%" style=3D"width: =
1002px;"><tbody class=3D""><tr style=3D"height: 62.25pt;" class=3D""><td =
width=3D"92" valign=3D"top" style=3D"width: 68.65pt; padding: 0.75pt; =
height: 62.25pt;" class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; line-height: =
18.399999618530273px;" class=3D""><span style=3D"font-size: 11pt; =
line-height: 16.866666793823242px; font-family: Calibri, sans-serif; =
color: rgb(31, 73, 125);" class=3D"">&nbsp;</span><span =
style=3D"font-size: 11pt; line-height: 16.866666793823242px; =
font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" =
class=3D""><span =
id=3D"cid:image001.png@01D62452.B30DE9C0">&lt;image001.png&gt;</span></spa=
n><span style=3D"font-size: 11pt; line-height: 16.866666793823242px; =
font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" =
class=3D""><o:p class=3D""></o:p></span></div></td><td width=3D"699" =
valign=3D"top" style=3D"width: 524.15pt; padding: 0.75pt; height: =
62.25pt;" class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: =
12pt; font-family: 'Times New Roman', serif; line-height: =
18.399999618530273px;" class=3D""><span lang=3D"EN-US" style=3D"font-size:=
 4pt; line-height: 6.133333683013916px; font-family: Arial, sans-serif;" =
class=3D"">&nbsp;</span><b class=3D""><u class=3D""><span lang=3D"EN-US" =
style=3D"font-size: 11pt; line-height: 16.866666793823242px; =
font-family: 'Lucida Fax', serif; color: blue;" class=3D"">Easy Web =
Software LTD</span></u></b><b class=3D""><u class=3D""><span =
lang=3D"EN-US" style=3D"font-size: 11pt; line-height: =
16.866666793823242px; font-family: 'Lucida Fax', serif; color: blue;" =
class=3D""><o:p class=3D""></o:p></span></u></b></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif; line-height: 18.399999618530273px;" class=3D""><span =
lang=3D"EN-US" style=3D"font-size: 8pt; line-height: =
12.266667366027832px; font-family: Calibri, sans-serif; color: rgb(31, =
73, 125);" class=3D""><o:p class=3D"">&nbsp;</o:p></span></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif; line-height: 18.399999618530273px;" class=3D""><span =
lang=3D"EN-US" style=3D"font-size: 10pt; line-height: =
15.333332061767578px; font-family: Arial, sans-serif; color: rgb(31, 73, =
125);" class=3D"">38 Winchester Way<o:p class=3D""></o:p></span></div><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif; line-height: 18.399999618530273px;" class=3D""><span =
lang=3D"EN-US" style=3D"font-size: 10pt; line-height: =
15.333332061767578px; font-family: Arial, sans-serif; color: rgb(31, 73, =
125);" class=3D"">Sleaford NG34 8WG (UK)<o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; line-height: =
18.399999618530273px;" class=3D""><span lang=3D"EN-US" style=3D"font-size:=
 10pt; line-height: 15.333332061767578px; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);" class=3D"">Phone&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><b class=3D"">+44 (0) 15 =
29700286</b><o:p class=3D""></o:p></span></div><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; =
line-height: 18.399999618530273px;" class=3D""><span lang=3D"EN-US" =
style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif;" class=3D"">Cell.&nbsp;&nbsp; +<b =
class=3D"">39 338 2569751</b></span><span lang=3D"EN-US" =
style=3D"font-size: 8pt; line-height: 12.266667366027832px; font-family: =
'Lucida Fax', serif;" class=3D""><span =
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style=3D"font-size: 9pt; line-height: 13.800000190734863px; font-family: =
Arial, sans-serif;" class=3D"">&nbsp;</span><span lang=3D"EN-US" =
style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif;" class=3D"">+44 (0)78 5153 =
4715</span><span lang=3D"EN-US" style=3D"font-size: 9pt; line-height: =
13.800000190734863px; font-family: Arial, sans-serif;" class=3D""><o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; line-height: =
18.399999618530273px;" class=3D""><span lang=3D"EN-US" style=3D"font-size:=
 10pt; line-height: 15.333332061767578px; font-family: Arial, =
sans-serif;" class=3D"">Web:&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span></span><span =
style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif;" class=3D""><a =
href=3D"https://www.planetline.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span lang=3D"EN-US" =
style=3D"color: rgb(5, 99, 193);" =
class=3D"">https://www.planetline.it</span></a></span><span lang=3D"EN-US"=
 style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class=3D""><o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; line-height: =
18.399999618530273px;" class=3D""><span lang=3D"EN-US" style=3D"font-size:=
 10pt; line-height: 15.333332061767578px; font-family: Arial, =
sans-serif;" class=3D"">Mail:<span =
class=3D"Apple-converted-space">&nbsp;</span></span><span =
style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class=3D""><a =
href=3D"mailto:info@planetline.it" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span lang=3D"EN-US" =
style=3D"color: green;" =
class=3D"">info@planetline.it</span></a></span><span lang=3D"EN-US" =
style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif;" class=3D""><span =
class=3D"Apple-converted-space">&nbsp;</span>,<span =
class=3D"Apple-converted-space">&nbsp;</span></span><span =
style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class=3D""><a =
href=3D"mailto:rossano@planetline.it" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span lang=3D"EN-US" =
style=3D"color: green;" =
class=3D"">rossano@planetline.it</span></a></span><span lang=3D"EN-US" =
style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class=3D""><o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; line-height: =
18.399999618530273px;" class=3D""><span lang=3D"EN-US" style=3D"font-size:=
 10pt; line-height: 15.333332061767578px; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; =
line-height: 18.399999618530273px;" class=3D""><span lang=3D"EN-US" =
style=3D"font-size: 10pt; line-height: 15.333332061767578px; =
font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div><table class=3D"MsoNormalTable" =
border=3D"0" cellpadding=3D"0" width=3D"129" style=3D"width: =
97pt;"><tbody class=3D""><tr style=3D"height: 25.5pt;" class=3D""><td =
width=3D"52" style=3D"width: 39pt; padding: 0.75pt; height: 25.5pt;" =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif; line-height: =
18.399999618530273px;" class=3D""><span lang=3D"EN-US" style=3D"font-size:=
 11pt; line-height: 16.866666793823242px; font-family: Calibri, =
sans-serif; color: rgb(31, 73, 125);" class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div></td><td width=3D"71" style=3D"width: =
53.5pt; padding: 0.75pt; height: 25.5pt;" class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif; line-height: 18.399999618530273px;" class=3D""><span lang=3D"EN-US"=
 style=3D"font-size: 11pt; line-height: 16.866666793823242px; =
font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" =
class=3D""><o:p =
class=3D"">&nbsp;</o:p></span></div></td></tr></tbody></table><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif; line-height: 18.399999618530273px;" class=3D""><span =
lang=3D"EN-US" style=3D"font-size: 11pt; line-height: =
16.866666793823242px; font-family: Calibri, sans-serif; color: rgb(31, =
73, 125);" class=3D""><o:p =
class=3D""></o:p></span></div></td></tr></tbody></table><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span lang=3D"EN-US" style=3D"font-size: =
11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span lang=3D"EN-US" style=3D"font-size: =
11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></div><div class=3D""><div =
style=3D"border-style: solid none none; border-top-color: rgb(181, 196, =
223); border-top-width: 1pt; padding: 3pt 0cm 0cm;" class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-size: =
10pt; font-family: 'Segoe UI', sans-serif;" class=3D"">Da:</span></b><span=
 style=3D"font-size: 10pt; font-family: 'Segoe UI', sans-serif;" =
class=3D""><span class=3D"Apple-converted-space">&nbsp;</span>Monica =
Ceruti [<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">mailto:monica@cerutisrl.it</a>]<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><b =
class=3D"">Inviato:</b><span =
class=3D"Apple-converted-space">&nbsp;</span>gioved=C3=AC 7 maggio 2020 =
08:26<br class=3D""><b class=3D"">A:</b><span =
class=3D"Apple-converted-space">&nbsp;</span>Rossano - Planetline<br =
class=3D""><b class=3D"">Oggetto:</b><span =
class=3D"Apple-converted-space">&nbsp;</span>Re: acymailing<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></div><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D"">Ciao Rossano,&nbsp;<o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></div></div><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D"">Questa =C3=A8 l=E2=80=99ultima email che =
mi hanno girato.<o:p class=3D""></o:p></div></div><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D"">Prova a dare un=E2=80=99occhiata veloce =
quando riesci.<o:p class=3D""></o:p></div></div><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif; background-color: white; =
background-position: initial initial; background-repeat: initial =
initial;" class=3D"">Hi,</span><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D""><span =
style=3D"background-color: white; background-position: initial initial; =
background-repeat: initial initial;" class=3D"">I'm sorry but there is =
nothing I can do if you dont configure this.</span><br class=3D""><span =
style=3D"background-color: white; background-position: initial initial; =
background-repeat: initial initial;" class=3D"">Here are some link to =
stackoverflow that I found about your issue:</span><br =
class=3D""></span><a =
href=3D"https://stackoverflow.com/questions/24611640/curl-60-ssl-certifica=
te-problem-unable-to-get-local-issuer-certificate" style=3D"color: =
purple; text-decoration: underline;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" =
class=3D"">https://stackoverflow.com/questions/24611640/curl-60-ssl-certif=
icate-problem-unable-to-get-local-issuer-certificate</span></a><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br =
class=3D""></span><a =
href=3D"https://serverfault.com/questions/755248/curl-unable-to-get-local-=
issuer-certificate-how-to-debug" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"font-family: =
Arial, sans-serif;" =
class=3D"">https://serverfault.com/questions/755248/curl-unable-to-get-loc=
al-issuer-certificate-how-to-debug</span></a><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></div></div><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D"">Intanto oggi prover=C3=B2=
 a mandare newsletter con foto pi=C3=B9 piccole e meno contatti alla =
volta.<o:p class=3D""></o:p></div></div><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D"">Grazie&nbsp;<o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; =
font-variant-caps: normal; orphans: auto; text-align: start; widows: =
auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;" class=3D""><b =
class=3D""><i class=3D""><span style=3D"font-size: 10pt; font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Monica =
Ceruti</span></i></b><span style=3D"font-size: 10pt; font-family: Arial, =
sans-serif;" class=3D""><o:p class=3D""></o:p></span></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif; font-variant-caps: normal; orphans: auto; text-align: =
start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;" =
class=3D""><b class=3D""><i class=3D""><span style=3D"font-size: 10pt; =
font-family: Arial, sans-serif;" class=3D"">Marketing &amp; =
Sales&nbsp;</span></i></b><span style=3D"font-size: 10pt; font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D""></o:p></span></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif; font-variant-caps: normal; orphans: auto; text-align: =
start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;" =
class=3D""><span style=3D"font-size: 10pt; font-family: Arial, =
sans-serif;" class=3D""><br class=3D"">Ceruti srl<o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; =
font-variant-caps: normal; orphans: auto; text-align: start; widows: =
auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;" class=3D""><span=
 style=3D"font-size: 10pt; font-family: Arial, sans-serif;" class=3D"">Via=
 Galileo Galilei 218<o:p class=3D""></o:p></span></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif; font-variant-caps: normal; orphans: auto; text-align: =
start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;" =
class=3D""><span style=3D"font-size: 10pt; font-family: Arial, =
sans-serif;" class=3D"">21042 Caronno Pertusella (VA)<o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; =
font-variant-caps: normal; orphans: auto; text-align: start; widows: =
auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;" class=3D""><span=
 style=3D"font-size: 10pt; font-family: Arial, sans-serif;" =
class=3D"">Italy<o:p class=3D""></o:p></span></div><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif; font-variant-caps: normal; orphans: auto; text-align: start; =
widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;" =
class=3D""><span style=3D"font-size: 10pt; font-family: Arial, =
sans-serif;" class=3D"">Tel. 02 96 56 843/844<o:p =
class=3D""></o:p></span></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif; =
font-variant-caps: normal; orphans: auto; text-align: start; widows: =
auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;" class=3D""><span=
 style=3D"font-size: 10pt; font-family: Arial, sans-serif;" class=3D""><a =
href=3D"http://cerutisrl.it/" target=3D"_blank" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><o:p =
class=3D""></o:p></span></div><p class=3D"MsoNormal" style=3D"margin: =
0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New Roman', serif; =
font-variant-caps: normal; orphans: auto; text-align: start; widows: =
auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;"><span =
style=3D"font-size: 10pt; font-family: Arial, sans-serif;" class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
target=3D"_blank" style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><o:p =
class=3D""></o:p></span></p><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-size: 9pt; font-family: Helvetica, sans-serif;" =
class=3D""><br class=3D""><span =
id=3D"cid:image002.jpg@01D62452.B30DE9C0">&lt;image002.jpg&gt;</span></spa=
n><o:p class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></div><div class=3D""><blockquote =
style=3D"margin-top: 5pt; margin-bottom: 5pt;" class=3D"" =
type=3D"cite"><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D"">Il =
giorno 06 mag 2020, alle ore 16:51, Monica Ceruti &lt;<a =
href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" class=3D"">monica@cerutisrl.it</a>&gt; ha =
scritto:<o:p class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></div><div class=3D""><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-size: 10pt; font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div></div><div class=3D""><blockquote =
style=3D"margin-top: 5pt; margin-bottom: 5pt;" class=3D"" =
type=3D"cite"><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Da:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Acyba support =
team &lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">support@acyba.com</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Oggetto: Re: automatic sending</span></b><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Data:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">6 maggio 2020 =
10:44:19 CEST</span><o:p class=3D""></o:p></div></div><div class=3D""><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-family: =
Helvetica, sans-serif;" class=3D"">A:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Monica Ceruti =
&lt;<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div class=3D""><div =
id=3D"hsReplyAbove" class=3D""><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">Ok it looks =
like there is an error with your website when it calls others websites =
like our.<br class=3D""><br class=3D"">But I'm sorry I can't do much =
without and FTP and backend access.<br class=3D""><br class=3D"">Best =
regards,<o:p class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1026" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1027" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1028" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D"">We perform monthly =
stats about our customers' satisfaction...<br class=3D"">Was this reply =
helpful? How would you rate it?<br class=3D""><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294314=
684/1/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(80, 188, 28);" =
class=3D"">Great</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294314=
684/2/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(85, 85, 85);" =
class=3D"">Okay</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294314=
684/3/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(241, 0, 0);" class=3D"">Not =
Good</span></a><o:p class=3D""></o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-size: 1pt; color: =
white;" class=3D"">{#HS:1156182047-124367#}</span><span =
class=3D"Apple-converted-space">&nbsp;</span><img border=3D"0" =
id=3D"_x0000_i1029" =
src=3D"https://secure.helpscout.net/notification/convo/read/1156182047/329=
4314684/" class=3D""><o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Wed, May 6, 2020 =
at 10:32:01 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">I linked my website before the update.<br =
class=3D""><br class=3D"">Monica Ceruti<br class=3D""><br =
class=3D"">Marketing &amp; Sales<br class=3D""><br class=3D"">Ceruti =
srl<br class=3D""><br class=3D"">Via Galileo Galilei 218<br class=3D""><br=
 class=3D"">21042 Caronno Pertusella (VA)<br class=3D""><br =
class=3D"">Italy<br class=3D""><br class=3D"">Tel. 02 96 56 843/844<br =
class=3D""><br class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color:=
 purple; text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1030" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Wed, May 6, 2020 at 9:45:14 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I've checked =
and it seems that your license key is well attach to the website<span =
class=3D"Apple-converted-space">&nbsp;</span><strong class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><a =
href=3D"http://cerutisrl.it/" style=3D"color: purple; text-decoration: =
underline;" class=3D"">cerutisrl.it</a>.</span></strong><br class=3D""><br=
 class=3D"">Did you linked your website before the update of the license =
key?<br class=3D"">Or did you linked it with the license key?<br =
class=3D""><br class=3D"">Best regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1031" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1032" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1033" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 20:21:16 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hello,<br class=3D""><br class=3D"">I know you =
have to try to figure out the problem, but I prefer to avoid to forward =
you my website username and password.<br class=3D"">Is it possible to =
put you in contact with my technician and maybe with him you can try to =
figurate the problem in another way?<br class=3D""><br class=3D"">In the =
meantime I can leave you my license key and the email of the license.<br =
class=3D""><br class=3D"">1bba31db273cc9ca1704ba61116b75ea79112cb3<br =
class=3D""><a href=3D"mailto:monica@cerutisrl.it" style=3D"color: =
purple; text-decoration: underline;" class=3D"">monica@cerutisrl.it</a><br=
 class=3D""><br class=3D"">Thanks<br class=3D""><br class=3D"">Monica =
Ceruti<br class=3D""><br class=3D"">Marketing &amp; Sales<br =
class=3D""><br class=3D"">Ceruti srl<br class=3D""><br class=3D"">Via =
Galileo Galilei 218<br class=3D""><br class=3D"">21042 Caronno =
Pertusella (VA)<br class=3D""><br class=3D"">Italy<br class=3D""><br =
class=3D"">Tel. 02 96 56 843/844<br class=3D""><br class=3D""><a =
href=3D"http://cerutisrl.it/" style=3D"color: purple; text-decoration: =
underline;" class=3D"">www.cerutisrl.it</a><br class=3D""><br =
class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1034" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"A9482C48-090E-4FD5-BD79-13E2EFD5CD2C" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">Could you =
please provide us with:<o:p class=3D""></o:p></span></div><ul =
type=3D"disc" style=3D"margin-bottom: 0cm;" class=3D""><li =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D"">temporary super admin (if Joomla is used) =
or admin (if WordPress is used) access to your website (URL + username + =
password)<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">temporary FTP access (host + username + password)<o:p =
class=3D""></o:p></span></li><li class=3D"MsoNormal" style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;"><span style=3D"font-family: Arial, sans-serif;" class=3D"">your =
license key<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">the email you bought the license with<o:p =
class=3D""></o:p></span></li></ul><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D"">This=
 way I will be able to take a closer look at your issue.<br class=3D""><br=
 class=3D""><strong class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Important note :<span =
class=3D"Apple-converted-space">&nbsp;</span></span></strong><br =
class=3D"">If you are creating a new account for us please don't use our =
support email as email of the account.<br class=3D"">We are getting hit =
by unneeded emails from members' website once we finish our work on =
debugging the issue if you do that.<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">So please =
use something like<span class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"mailto:test@acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D"">test@acyba.com</a><br class=3D""><br =
class=3D"">Regards,<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><spa=
n style=3D"font-family: Arial, sans-serif;" class=3D""><br =
class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1035" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1036" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1037" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:47:13 CEST, Acyba support team &lt;<a =
href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I will forward =
your ticket to the second level support, so they can proceed in helping =
you.<br class=3D""><br class=3D"">Thank you for your understanding!<br =
class=3D""><br class=3D"">Regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1038" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1039" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1040" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:43:32 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Yes, I tried to copy and paste my license key =
but it doesn't work.<br class=3D"">"an error occurred while calling =
acymailng".<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D""><img border=3D"0" width=3D"1200" height=3D"467" =
id=3D"_x0000_i1041" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/c86b1d01ceae6a414=
694c12d1012c57d30ea323f/a99cf4df294f48968d9cb5dc50cf1fc73603b454/Schermata=
-2020-05-05-alle-16-40-25.png" =
alt=3D"564AD7A5-34B2-4BD0-B8F3-189B89496DF1" class=3D""><br class=3D""><br=
 class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1042" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"BFC4A3D5-2632-4505-9A66-F11706116A53" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">we have =
explained the cron job activation here<br class=3D""><a =
href=3D"https://docs.acymailing.com/setup/configuration/license#activate-t=
he-automatic-send-process" style=3D"color: purple; text-decoration: =
underline;" =
class=3D"">https://docs.acymailing.com/setup/configuration/license#activat=
e-the-automatic-send-process</a><br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1043" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1044" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1045" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 15:59:35 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">AcyMailing Enterprise 6.10.3<br class=3D""><br =
class=3D"">Thanks<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1046" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">can you tell em =
which exact version of AcyMailing do you have?<br class=3D""><br =
class=3D"">Regards<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">Igor</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1047" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1048" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1049" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div></div></div></di=
v></div></div></div></blockquote><blockquote style=3D"margin-top: 5pt; =
margin-bottom: 5pt;" class=3D"" type=3D"cite"><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D"">Inizio messaggio inoltrato:<o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Da:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Acyba support =
team &lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">support@acyba.com</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Oggetto: Re: automatic sending</span></b><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Data:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">5 maggio 2020 =
15:20:47 CEST</span><o:p class=3D""></o:p></div></div><div class=3D""><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-family: =
Helvetica, sans-serif;" class=3D"">A:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Monica Ceruti =
&lt;<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div class=3D""><div =
id=3D"hsReplyAbove" class=3D""><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">can you tell em =
which exact version of AcyMailing do you have?<br class=3D""><br =
class=3D"">Regards<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">Igor</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1050" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1051" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1052" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D"">We perform monthly =
stats about our customers' satisfaction...<br class=3D"">Was this reply =
helpful? How would you rate it?<br class=3D""><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291548=
797/1/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(80, 188, 28);" =
class=3D"">Great</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291548=
797/2/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(85, 85, 85);" =
class=3D"">Okay</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291548=
797/3/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(241, 0, 0);" class=3D"">Not =
Good</span></a><o:p class=3D""></o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-size: 1pt; color: =
white;" class=3D"">{#HS:1156182047-124367#}</span><span =
class=3D"Apple-converted-space">&nbsp;</span><img border=3D"0" =
id=3D"_x0000_i1053" =
src=3D"https://secure.helpscout.net/notification/convo/read/1156182047/329=
1548797/" class=3D""><o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 14:40:52 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">I don't know.<br class=3D"">Where I can check =
it?<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1054" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">automatic =
sending works only if you activated and enabled a cron job service in =
AcyMailing<br class=3D""><br class=3D"">Can you please confirm that your =
cron job is enabled?<br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1055" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1056" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1057" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 11:04:57 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hello,<br class=3D"">I need to know how work the =
automatic sending of email.<br class=3D"">If I need to send a campaign =
without leavening the page open, but send all the email to my list in a =
short time.<br class=3D"">I tried yesterday and all the time I close the =
page of sending it's stop.<br class=3D"">I have an enterprise =
version.<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D""><br class=3D""><br class=3D"">CMS : Wordpress<br =
class=3D"">AcyMailing version : V6<o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 =
class=3D"">&nbsp;</o:p></span></div></div></div></div></div></div></div></=
div></div></div></blockquote><blockquote style=3D"margin-top: 5pt; =
margin-bottom: 5pt;" class=3D"" type=3D"cite"><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D"">Inizio messaggio inoltrato:<o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Da:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Acyba support =
team &lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">support@acyba.com</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Oggetto: Re: automatic sending</span></b><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Data:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">6 maggio 2020 =
16:38:38 CEST</span><o:p class=3D""></o:p></div></div><div class=3D""><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-family: =
Helvetica, sans-serif;" class=3D"">A:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Monica Ceruti =
&lt;<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div class=3D""><div =
id=3D"hsReplyAbove" class=3D""><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I've checked =
and there is an error while performing curl request on your website.<br =
class=3D""><br class=3D"">Here is what to tell to your technician:<br =
class=3D"">We can't perform a curl request and the error catched is<span =
class=3D"Apple-converted-space">&nbsp;</span><strong class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">SSL certificate =
problem: unable to get local issuer certificate.</span></strong><br =
class=3D""><br class=3D"">Let me know when it's fix if it's working =
correctly :)<br class=3D""><br class=3D"">Best regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1058" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1059" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1060" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D"">We perform monthly =
stats about our customers' satisfaction...<br class=3D"">Was this reply =
helpful? How would you rate it?<br class=3D""><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3295271=
245/1/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(80, 188, 28);" =
class=3D"">Great</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3295271=
245/2/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(85, 85, 85);" =
class=3D"">Okay</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3295271=
245/3/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(241, 0, 0);" class=3D"">Not =
Good</span></a><o:p class=3D""></o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-size: 1pt; color: =
white;" class=3D"">{#HS:1156182047-124367#}</span><span =
class=3D"Apple-converted-space">&nbsp;</span><img border=3D"0" =
id=3D"_x0000_i1061" =
src=3D"https://secure.helpscout.net/notification/convo/read/1156182047/329=
5271245/" class=3D""><o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Wed, May 6, 2020 =
at 15:10:57 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Here the access requested to figure out the =
problem<br class=3D""><br class=3D"">WEBSITE ACCESS with Wordpress<br =
class=3D"">Name : Ceruti<br class=3D"">Pass: iot877dgTRF746fR#<br =
class=3D""><br class=3D""><br class=3D"">FTP<br class=3D"">Host: =
95.110.206.128<br class=3D"">User: cerutisrl_ftp<br class=3D"">PW: =
skd876aTraf32$<br class=3D"">Porta: 46780<br class=3D""><br class=3D""><br=
 class=3D"">&gt;&gt;&gt;&gt;&gt;&gt; LICENSE KEY : =
1bba31db273cc9ca1704ba61116b75ea79112cb3<br =
class=3D"">&gt;&gt;&gt;&gt;&gt;&gt; EMAIL OF THE LICENSE:<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" class=3D"">monica@cerutisrl.it</a><span =
class=3D"Apple-converted-space">&nbsp;</span>&lt;mailto:<a =
href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" class=3D"">monica@cerutisrl.it</a>&gt;<br =
class=3D""><br class=3D""><br class=3D""><br class=3D""><br class=3D""><br=
 class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D""><br class=3D"">Ceruti srl<br =
class=3D""><br class=3D"">Via Galileo Galilei 218<br class=3D""><br =
class=3D"">21042 Caronno Pertusella (VA)<br class=3D""><br =
class=3D"">Italy<br class=3D""><br class=3D"">Tel. 02 96 56 843/844<br =
class=3D""><br class=3D""><a href=3D"http://www.cerutisrl.it/" =
target=3D"_blank" style=3D"color: purple; text-decoration: underline;" =
class=3D"">www.cerutisrl.it</a><span =
class=3D"Apple-converted-space">&nbsp;</span>&lt;<a =
href=3D"http://cerutisrl.it/&amp;gt" target=3D"_blank" style=3D"color: =
purple; text-decoration: underline;" =
class=3D"">http://cerutisrl.it/&amp;gt</a>;<br class=3D""><a =
href=3D"https://www.facebook.com/" target=3D"_blank" style=3D"color: =
purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><span =
class=3D"Apple-converted-space">&nbsp;</span>&lt;<a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
target=3D"_blank" style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel</=
a><o:p class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Wed, May 6, 2020 at 11:50:10 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">He would have =
to debug but it could take a lot of time as he don't know the structure =
of our component.<br class=3D""><br class=3D"">Maybe check if your =
website can call others website.<br class=3D""><br class=3D"">Best =
regards,<o:p class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1062" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1063" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1064" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Wed, May 6, 2020 =
at 10:47:30 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Ok,<br class=3D"">There is nothing that my =
technician can do to figure out the problem?<br class=3D""><br =
class=3D"">Thanks<br class=3D""><br class=3D"">Monica Ceruti<br =
class=3D""><br class=3D"">Marketing &amp; Sales<br class=3D""><br =
class=3D"">Ceruti srl<br class=3D""><br class=3D"">Via Galileo Galilei =
218<br class=3D""><br class=3D"">21042 Caronno Pertusella (VA)<br =
class=3D""><br class=3D"">Italy<br class=3D""><br class=3D"">Tel. 02 96 =
56 843/844<br class=3D""><br class=3D""><a href=3D"http://cerutisrl.it/" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">www.cerutisrl.it</a><br class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1065" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Wed, May 6, 2020 at 10:43:59 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">Ok it looks =
like there is an error with your website when it calls others websites =
like our.<br class=3D""><br class=3D"">But I'm sorry I can't do much =
without and FTP and backend access.<br class=3D""><br class=3D"">Best =
regards,<o:p class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1066" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1067" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1068" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Wed, May 6, 2020 =
at 10:32:01 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">I linked my website before the update.<br =
class=3D""><br class=3D"">Monica Ceruti<br class=3D""><br =
class=3D"">Marketing &amp; Sales<br class=3D""><br class=3D"">Ceruti =
srl<br class=3D""><br class=3D"">Via Galileo Galilei 218<br class=3D""><br=
 class=3D"">21042 Caronno Pertusella (VA)<br class=3D""><br =
class=3D"">Italy<br class=3D""><br class=3D"">Tel. 02 96 56 843/844<br =
class=3D""><br class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color:=
 purple; text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1069" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Wed, May 6, 2020 at 9:45:14 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I've checked =
and it seems that your license key is well attach to the website<span =
class=3D"Apple-converted-space">&nbsp;</span><strong class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><a =
href=3D"http://cerutisrl.it/" style=3D"color: purple; text-decoration: =
underline;" class=3D"">cerutisrl.it</a>.</span></strong><br class=3D""><br=
 class=3D"">Did you linked your website before the update of the license =
key?<br class=3D"">Or did you linked it with the license key?<br =
class=3D""><br class=3D"">Best regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1070" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1071" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1072" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 20:21:16 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hello,<br class=3D""><br class=3D"">I know you =
have to try to figure out the problem, but I prefer to avoid to forward =
you my website username and password.<br class=3D"">Is it possible to =
put you in contact with my technician and maybe with him you can try to =
figurate the problem in another way?<br class=3D""><br class=3D"">In the =
meantime I can leave you my license key and the email of the license.<br =
class=3D""><br class=3D"">1bba31db273cc9ca1704ba61116b75ea79112cb3<br =
class=3D""><a href=3D"mailto:monica@cerutisrl.it" style=3D"color: =
purple; text-decoration: underline;" class=3D"">monica@cerutisrl.it</a><br=
 class=3D""><br class=3D"">Thanks<br class=3D""><br class=3D"">Monica =
Ceruti<br class=3D""><br class=3D"">Marketing &amp; Sales<br =
class=3D""><br class=3D"">Ceruti srl<br class=3D""><br class=3D"">Via =
Galileo Galilei 218<br class=3D""><br class=3D"">21042 Caronno =
Pertusella (VA)<br class=3D""><br class=3D"">Italy<br class=3D""><br =
class=3D"">Tel. 02 96 56 843/844<br class=3D""><br class=3D""><a =
href=3D"http://cerutisrl.it/" style=3D"color: purple; text-decoration: =
underline;" class=3D"">www.cerutisrl.it</a><br class=3D""><br =
class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1073" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"A9482C48-090E-4FD5-BD79-13E2EFD5CD2C" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">Could you =
please provide us with:<o:p class=3D""></o:p></span></div><ul =
type=3D"disc" style=3D"margin-bottom: 0cm;" class=3D""><li =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D"">temporary super admin (if Joomla is used) =
or admin (if WordPress is used) access to your website (URL + username + =
password)<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">temporary FTP access (host + username + password)<o:p =
class=3D""></o:p></span></li><li class=3D"MsoNormal" style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;"><span style=3D"font-family: Arial, sans-serif;" class=3D"">your =
license key<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">the email you bought the license with<o:p =
class=3D""></o:p></span></li></ul><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D"">This=
 way I will be able to take a closer look at your issue.<br class=3D""><br=
 class=3D""><strong class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Important note :<span =
class=3D"Apple-converted-space">&nbsp;</span></span></strong><br =
class=3D"">If you are creating a new account for us please don't use our =
support email as email of the account.<br class=3D"">We are getting hit =
by unneeded emails from members' website once we finish our work on =
debugging the issue if you do that.<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">So please =
use something like<span class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"mailto:test@acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D"">test@acyba.com</a><br class=3D""><br =
class=3D"">Regards,<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><spa=
n style=3D"font-family: Arial, sans-serif;" class=3D""><br =
class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1074" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1075" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1076" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:47:13 CEST, Acyba support team &lt;<a =
href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I will forward =
your ticket to the second level support, so they can proceed in helping =
you.<br class=3D""><br class=3D"">Thank you for your understanding!<br =
class=3D""><br class=3D"">Regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1077" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1078" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1079" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div></div></div></di=
v></div></div></div></blockquote><blockquote style=3D"margin-top: 5pt; =
margin-bottom: 5pt;" class=3D"" type=3D"cite"><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D"">Inizio messaggio inoltrato:<o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Da:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Acyba support =
team &lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">support@acyba.com</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Oggetto: Re: automatic sending</span></b><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Data:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">5 maggio 2020 =
17:45:25 CEST</span><o:p class=3D""></o:p></div></div><div class=3D""><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-family: =
Helvetica, sans-serif;" class=3D"">A:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Monica Ceruti =
&lt;<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div class=3D""><div =
id=3D"hsReplyAbove" class=3D""><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">Could you =
please provide us with:<o:p class=3D""></o:p></span></div><ul =
type=3D"disc" style=3D"margin-bottom: 0cm;" class=3D""><li =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D"">temporary super admin (if Joomla is used) =
or admin (if WordPress is used) access to your website (URL + username + =
password)<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">temporary FTP access (host + username + password)<o:p =
class=3D""></o:p></span></li><li class=3D"MsoNormal" style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;"><span style=3D"font-family: Arial, sans-serif;" class=3D"">your =
license key<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">the email you bought the license with<o:p =
class=3D""></o:p></span></li></ul><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D"">This=
 way I will be able to take a closer look at your issue.<br class=3D""><br=
 class=3D""><strong class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Important note :<span =
class=3D"Apple-converted-space">&nbsp;</span></span></strong><br =
class=3D"">If you are creating a new account for us please don't use our =
support email as email of the account.<br class=3D"">We are getting hit =
by unneeded emails from members' website once we finish our work on =
debugging the issue if you do that.<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">So please =
use something like<span class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"mailto:test@acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D"">test@acyba.com</a><br class=3D""><br =
class=3D"">Regards,<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><spa=
n style=3D"font-family: Arial, sans-serif;" class=3D""><br =
class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1080" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1081" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1082" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D"">We perform monthly =
stats about our customers' satisfaction...<br class=3D"">Was this reply =
helpful? How would you rate it?<br class=3D""><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3292110=
742/1/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(80, 188, 28);" =
class=3D"">Great</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3292110=
742/2/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(85, 85, 85);" =
class=3D"">Okay</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3292110=
742/3/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(241, 0, 0);" class=3D"">Not =
Good</span></a><o:p class=3D""></o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-size: 1pt; color: =
white;" class=3D"">{#HS:1156182047-124367#}</span><span =
class=3D"Apple-converted-space">&nbsp;</span><img border=3D"0" =
id=3D"_x0000_i1083" =
src=3D"https://secure.helpscout.net/notification/convo/read/1156182047/329=
2110742/" class=3D""><o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:47:13 CEST, Acyba support team &lt;<a =
href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I will forward =
your ticket to the second level support, so they can proceed in helping =
you.<br class=3D""><br class=3D"">Thank you for your understanding!<br =
class=3D""><br class=3D"">Regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1084" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1085" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1086" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:43:32 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Yes, I tried to copy and paste my license key =
but it doesn't work.<br class=3D"">"an error occurred while calling =
acymailng".<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D""><img border=3D"0" width=3D"1200" height=3D"467" =
id=3D"_x0000_i1087" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/c86b1d01ceae6a414=
694c12d1012c57d30ea323f/a99cf4df294f48968d9cb5dc50cf1fc73603b454/Schermata=
-2020-05-05-alle-16-40-25.png" =
alt=3D"564AD7A5-34B2-4BD0-B8F3-189B89496DF1" class=3D""><br class=3D""><br=
 class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1088" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"BFC4A3D5-2632-4505-9A66-F11706116A53" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">we have =
explained the cron job activation here<br class=3D""><a =
href=3D"https://docs.acymailing.com/setup/configuration/license#activate-t=
he-automatic-send-process" style=3D"color: purple; text-decoration: =
underline;" =
class=3D"">https://docs.acymailing.com/setup/configuration/license#activat=
e-the-automatic-send-process</a><br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1089" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1090" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1091" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 15:59:35 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">AcyMailing Enterprise 6.10.3<br class=3D""><br =
class=3D"">Thanks<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1092" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">can you tell em =
which exact version of AcyMailing do you have?<br class=3D""><br =
class=3D"">Regards<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">Igor</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1093" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1094" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1095" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 14:40:52 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">I don't know.<br class=3D"">Where I can check =
it?<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1096" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">automatic =
sending works only if you activated and enabled a cron job service in =
AcyMailing<br class=3D""><br class=3D"">Can you please confirm that your =
cron job is enabled?<br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1097" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1098" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1099" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 11:04:57 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hello,<br class=3D"">I need to know how work the =
automatic sending of email.<br class=3D"">If I need to send a campaign =
without leavening the page open, but send all the email to my list in a =
short time.<br class=3D"">I tried yesterday and all the time I close the =
page of sending it's stop.<br class=3D"">I have an enterprise =
version.<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D""><br class=3D""><br class=3D"">CMS : Wordpress<br =
class=3D"">AcyMailing version : V6<o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 =
class=3D"">&nbsp;</o:p></span></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div></div></div></di=
v></blockquote><blockquote style=3D"margin-top: 5pt; margin-bottom: =
5pt;" class=3D"" type=3D"cite"><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D"">Inizio messaggio inoltrato:<o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Da:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Acyba support =
team &lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">support@acyba.com</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Oggetto: Re: automatic sending</span></b><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Data:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">5 maggio 2020 =
16:29:27 CEST</span><o:p class=3D""></o:p></div></div><div class=3D""><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-family: =
Helvetica, sans-serif;" class=3D"">A:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Monica Ceruti =
&lt;<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div class=3D""><div =
id=3D"hsReplyAbove" class=3D""><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">we have =
explained the cron job activation here<br class=3D""><a =
href=3D"https://docs.acymailing.com/setup/configuration/license#activate-t=
he-automatic-send-process" style=3D"color: purple; text-decoration: =
underline;" =
class=3D"">https://docs.acymailing.com/setup/configuration/license#activat=
e-the-automatic-send-process</a><br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1100" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1101" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1102" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D"">We perform monthly =
stats about our customers' satisfaction...<br class=3D"">Was this reply =
helpful? How would you rate it?<br class=3D""><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291806=
552/1/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(80, 188, 28);" =
class=3D"">Great</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291806=
552/2/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(85, 85, 85);" =
class=3D"">Okay</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291806=
552/3/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(241, 0, 0);" class=3D"">Not =
Good</span></a><o:p class=3D""></o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-size: 1pt; color: =
white;" class=3D"">{#HS:1156182047-124367#}</span><span =
class=3D"Apple-converted-space">&nbsp;</span><img border=3D"0" =
id=3D"_x0000_i1103" =
src=3D"https://secure.helpscout.net/notification/convo/read/1156182047/329=
1806552/" class=3D""><o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 15:59:35 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">AcyMailing Enterprise 6.10.3<br class=3D""><br =
class=3D"">Thanks<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1104" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">can you tell em =
which exact version of AcyMailing do you have?<br class=3D""><br =
class=3D"">Regards<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">Igor</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1105" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1106" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1107" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 14:40:52 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">I don't know.<br class=3D"">Where I can check =
it?<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1108" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">automatic =
sending works only if you activated and enabled a cron job service in =
AcyMailing<br class=3D""><br class=3D"">Can you please confirm that your =
cron job is enabled?<br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1109" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1110" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1111" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 11:04:57 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hello,<br class=3D"">I need to know how work the =
automatic sending of email.<br class=3D"">If I need to send a campaign =
without leavening the page open, but send all the email to my list in a =
short time.<br class=3D"">I tried yesterday and all the time I close the =
page of sending it's stop.<br class=3D"">I have an enterprise =
version.<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D""><br class=3D""><br class=3D"">CMS : Wordpress<br =
class=3D"">AcyMailing version : V6<o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 =
class=3D"">&nbsp;</o:p></span></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></blockquote><blockquote =
style=3D"margin-top: 5pt; margin-bottom: 5pt;" class=3D"" =
type=3D"cite"><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D"">Inizio=
 messaggio inoltrato:<o:p class=3D""></o:p></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Da:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Acyba support =
team &lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">support@acyba.com</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Oggetto: Re: automatic sending</span></b><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Data:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">6 maggio 2020 =
11:50:35 CEST</span><o:p class=3D""></o:p></div></div><div class=3D""><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-family: =
Helvetica, sans-serif;" class=3D"">A:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Monica Ceruti =
&lt;<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div class=3D""><div =
id=3D"hsReplyAbove" class=3D""><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">He would have =
to debug but it could take a lot of time as he don't know the structure =
of our component.<br class=3D""><br class=3D"">Maybe check if your =
website can call others website.<br class=3D""><br class=3D"">Best =
regards,<o:p class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1112" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1113" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1114" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D"">We perform monthly =
stats about our customers' satisfaction...<br class=3D"">Was this reply =
helpful? How would you rate it?<br class=3D""><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294434=
527/1/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(80, 188, 28);" =
class=3D"">Great</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294434=
527/2/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(85, 85, 85);" =
class=3D"">Okay</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294434=
527/3/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(241, 0, 0);" class=3D"">Not =
Good</span></a><o:p class=3D""></o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-size: 1pt; color: =
white;" class=3D"">{#HS:1156182047-124367#}</span><span =
class=3D"Apple-converted-space">&nbsp;</span><img border=3D"0" =
id=3D"_x0000_i1115" =
src=3D"https://secure.helpscout.net/notification/convo/read/1156182047/329=
4434527/" class=3D""><o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Wed, May 6, 2020 =
at 10:47:30 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Ok,<br class=3D"">There is nothing that my =
technician can do to figure out the problem?<br class=3D""><br =
class=3D"">Thanks<br class=3D""><br class=3D"">Monica Ceruti<br =
class=3D""><br class=3D"">Marketing &amp; Sales<br class=3D""><br =
class=3D"">Ceruti srl<br class=3D""><br class=3D"">Via Galileo Galilei =
218<br class=3D""><br class=3D"">21042 Caronno Pertusella (VA)<br =
class=3D""><br class=3D"">Italy<br class=3D""><br class=3D"">Tel. 02 96 =
56 843/844<br class=3D""><br class=3D""><a href=3D"http://cerutisrl.it/" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">www.cerutisrl.it</a><br class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1116" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Wed, May 6, 2020 at 10:43:59 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">Ok it looks =
like there is an error with your website when it calls others websites =
like our.<br class=3D""><br class=3D"">But I'm sorry I can't do much =
without and FTP and backend access.<br class=3D""><br class=3D"">Best =
regards,<o:p class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1117" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1118" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1119" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Wed, May 6, 2020 =
at 10:32:01 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">I linked my website before the update.<br =
class=3D""><br class=3D"">Monica Ceruti<br class=3D""><br =
class=3D"">Marketing &amp; Sales<br class=3D""><br class=3D"">Ceruti =
srl<br class=3D""><br class=3D"">Via Galileo Galilei 218<br class=3D""><br=
 class=3D"">21042 Caronno Pertusella (VA)<br class=3D""><br =
class=3D"">Italy<br class=3D""><br class=3D"">Tel. 02 96 56 843/844<br =
class=3D""><br class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color:=
 purple; text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1120" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Wed, May 6, 2020 at 9:45:14 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I've checked =
and it seems that your license key is well attach to the website<span =
class=3D"Apple-converted-space">&nbsp;</span><strong class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><a =
href=3D"http://cerutisrl.it/" style=3D"color: purple; text-decoration: =
underline;" class=3D"">cerutisrl.it</a>.</span></strong><br class=3D""><br=
 class=3D"">Did you linked your website before the update of the license =
key?<br class=3D"">Or did you linked it with the license key?<br =
class=3D""><br class=3D"">Best regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1121" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1122" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1123" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 20:21:16 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hello,<br class=3D""><br class=3D"">I know you =
have to try to figure out the problem, but I prefer to avoid to forward =
you my website username and password.<br class=3D"">Is it possible to =
put you in contact with my technician and maybe with him you can try to =
figurate the problem in another way?<br class=3D""><br class=3D"">In the =
meantime I can leave you my license key and the email of the license.<br =
class=3D""><br class=3D"">1bba31db273cc9ca1704ba61116b75ea79112cb3<br =
class=3D""><a href=3D"mailto:monica@cerutisrl.it" style=3D"color: =
purple; text-decoration: underline;" class=3D"">monica@cerutisrl.it</a><br=
 class=3D""><br class=3D"">Thanks<br class=3D""><br class=3D"">Monica =
Ceruti<br class=3D""><br class=3D"">Marketing &amp; Sales<br =
class=3D""><br class=3D"">Ceruti srl<br class=3D""><br class=3D"">Via =
Galileo Galilei 218<br class=3D""><br class=3D"">21042 Caronno =
Pertusella (VA)<br class=3D""><br class=3D"">Italy<br class=3D""><br =
class=3D"">Tel. 02 96 56 843/844<br class=3D""><br class=3D""><a =
href=3D"http://cerutisrl.it/" style=3D"color: purple; text-decoration: =
underline;" class=3D"">www.cerutisrl.it</a><br class=3D""><br =
class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1124" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"A9482C48-090E-4FD5-BD79-13E2EFD5CD2C" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">Could you =
please provide us with:<o:p class=3D""></o:p></span></div><ul =
type=3D"disc" style=3D"margin-bottom: 0cm;" class=3D""><li =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D"">temporary super admin (if Joomla is used) =
or admin (if WordPress is used) access to your website (URL + username + =
password)<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">temporary FTP access (host + username + password)<o:p =
class=3D""></o:p></span></li><li class=3D"MsoNormal" style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;"><span style=3D"font-family: Arial, sans-serif;" class=3D"">your =
license key<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">the email you bought the license with<o:p =
class=3D""></o:p></span></li></ul><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D"">This=
 way I will be able to take a closer look at your issue.<br class=3D""><br=
 class=3D""><strong class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Important note :<span =
class=3D"Apple-converted-space">&nbsp;</span></span></strong><br =
class=3D"">If you are creating a new account for us please don't use our =
support email as email of the account.<br class=3D"">We are getting hit =
by unneeded emails from members' website once we finish our work on =
debugging the issue if you do that.<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">So please =
use something like<span class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"mailto:test@acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D"">test@acyba.com</a><br class=3D""><br =
class=3D"">Regards,<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><spa=
n style=3D"font-family: Arial, sans-serif;" class=3D""><br =
class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1125" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1126" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1127" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:47:13 CEST, Acyba support team &lt;<a =
href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I will forward =
your ticket to the second level support, so they can proceed in helping =
you.<br class=3D""><br class=3D"">Thank you for your understanding!<br =
class=3D""><br class=3D"">Regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1128" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1129" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1130" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:43:32 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Yes, I tried to copy and paste my license key =
but it doesn't work.<br class=3D"">"an error occurred while calling =
acymailng".<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D""><img border=3D"0" width=3D"1200" height=3D"467" =
id=3D"_x0000_i1131" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/c86b1d01ceae6a414=
694c12d1012c57d30ea323f/a99cf4df294f48968d9cb5dc50cf1fc73603b454/Schermata=
-2020-05-05-alle-16-40-25.png" =
alt=3D"564AD7A5-34B2-4BD0-B8F3-189B89496DF1" class=3D""><br class=3D""><br=
 class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1132" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"BFC4A3D5-2632-4505-9A66-F11706116A53" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">we have =
explained the cron job activation here<br class=3D""><a =
href=3D"https://docs.acymailing.com/setup/configuration/license#activate-t=
he-automatic-send-process" style=3D"color: purple; text-decoration: =
underline;" =
class=3D"">https://docs.acymailing.com/setup/configuration/license#activat=
e-the-automatic-send-process</a><br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1133" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1134" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1135" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div></div></div></di=
v></div></div></div></blockquote><blockquote style=3D"margin-top: 5pt; =
margin-bottom: 5pt;" class=3D"" type=3D"cite"><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D"">Inizio messaggio inoltrato:<o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Da:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Acyba support =
team &lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">support@acyba.com</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Oggetto: Re: automatic sending</span></b><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Data:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">6 maggio 2020 =
09:45:32 CEST</span><o:p class=3D""></o:p></div></div><div class=3D""><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-family: =
Helvetica, sans-serif;" class=3D"">A:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Monica Ceruti =
&lt;<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div class=3D""><div =
id=3D"hsReplyAbove" class=3D""><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I've checked =
and it seems that your license key is well attach to the website<span =
class=3D"Apple-converted-space">&nbsp;</span><strong class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><a =
href=3D"http://cerutisrl.it/" style=3D"color: purple; text-decoration: =
underline;" class=3D"">cerutisrl.it</a>.</span></strong><br class=3D""><br=
 class=3D"">Did you linked your website before the update of the license =
key?<br class=3D"">Or did you linked it with the license key?<br =
class=3D""><br class=3D"">Best regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1136" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1137" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1138" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D"">We perform monthly =
stats about our customers' satisfaction...<br class=3D"">Was this reply =
helpful? How would you rate it?<br class=3D""><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294203=
357/1/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(80, 188, 28);" =
class=3D"">Great</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294203=
357/2/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(85, 85, 85);" =
class=3D"">Okay</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3294203=
357/3/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(241, 0, 0);" class=3D"">Not =
Good</span></a><o:p class=3D""></o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-size: 1pt; color: =
white;" class=3D"">{#HS:1156182047-124367#}</span><span =
class=3D"Apple-converted-space">&nbsp;</span><img border=3D"0" =
id=3D"_x0000_i1139" =
src=3D"https://secure.helpscout.net/notification/convo/read/1156182047/329=
4203357/" class=3D""><o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 20:21:16 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hello,<br class=3D""><br class=3D"">I know you =
have to try to figure out the problem, but I prefer to avoid to forward =
you my website username and password.<br class=3D"">Is it possible to =
put you in contact with my technician and maybe with him you can try to =
figurate the problem in another way?<br class=3D""><br class=3D"">In the =
meantime I can leave you my license key and the email of the license.<br =
class=3D""><br class=3D"">1bba31db273cc9ca1704ba61116b75ea79112cb3<br =
class=3D""><a href=3D"mailto:monica@cerutisrl.it" style=3D"color: =
purple; text-decoration: underline;" class=3D"">monica@cerutisrl.it</a><br=
 class=3D""><br class=3D"">Thanks<br class=3D""><br class=3D"">Monica =
Ceruti<br class=3D""><br class=3D"">Marketing &amp; Sales<br =
class=3D""><br class=3D"">Ceruti srl<br class=3D""><br class=3D"">Via =
Galileo Galilei 218<br class=3D""><br class=3D"">21042 Caronno =
Pertusella (VA)<br class=3D""><br class=3D"">Italy<br class=3D""><br =
class=3D"">Tel. 02 96 56 843/844<br class=3D""><br class=3D""><a =
href=3D"http://cerutisrl.it/" style=3D"color: purple; text-decoration: =
underline;" class=3D"">www.cerutisrl.it</a><br class=3D""><br =
class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1140" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"A9482C48-090E-4FD5-BD79-13E2EFD5CD2C" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">Could you =
please provide us with:<o:p class=3D""></o:p></span></div><ul =
type=3D"disc" style=3D"margin-bottom: 0cm;" class=3D""><li =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D"">temporary super admin (if Joomla is used) =
or admin (if WordPress is used) access to your website (URL + username + =
password)<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">temporary FTP access (host + username + password)<o:p =
class=3D""></o:p></span></li><li class=3D"MsoNormal" style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;"><span style=3D"font-family: Arial, sans-serif;" class=3D"">your =
license key<o:p class=3D""></o:p></span></li><li class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">the email you bought the license with<o:p =
class=3D""></o:p></span></li></ul><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D"">This=
 way I will be able to take a closer look at your issue.<br class=3D""><br=
 class=3D""><strong class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Important note :<span =
class=3D"Apple-converted-space">&nbsp;</span></span></strong><br =
class=3D"">If you are creating a new account for us please don't use our =
support email as email of the account.<br class=3D"">We are getting hit =
by unneeded emails from members' website once we finish our work on =
debugging the issue if you do that.<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">So please =
use something like<span class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"mailto:test@acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D"">test@acyba.com</a><br class=3D""><br =
class=3D"">Regards,<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">R=C3=A9mi</span></b><spa=
n style=3D"font-family: Arial, sans-serif;" class=3D""><br =
class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1141" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1142" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1143" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:47:13 CEST, Acyba support team &lt;<a =
href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I will forward =
your ticket to the second level support, so they can proceed in helping =
you.<br class=3D""><br class=3D"">Thank you for your understanding!<br =
class=3D""><br class=3D"">Regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1144" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1145" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1146" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:43:32 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Yes, I tried to copy and paste my license key =
but it doesn't work.<br class=3D"">"an error occurred while calling =
acymailng".<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D""><img border=3D"0" width=3D"1200" height=3D"467" =
id=3D"_x0000_i1147" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/c86b1d01ceae6a414=
694c12d1012c57d30ea323f/a99cf4df294f48968d9cb5dc50cf1fc73603b454/Schermata=
-2020-05-05-alle-16-40-25.png" =
alt=3D"564AD7A5-34B2-4BD0-B8F3-189B89496DF1" class=3D""><br class=3D""><br=
 class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1148" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"BFC4A3D5-2632-4505-9A66-F11706116A53" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">we have =
explained the cron job activation here<br class=3D""><a =
href=3D"https://docs.acymailing.com/setup/configuration/license#activate-t=
he-automatic-send-process" style=3D"color: purple; text-decoration: =
underline;" =
class=3D"">https://docs.acymailing.com/setup/configuration/license#activat=
e-the-automatic-send-process</a><br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1149" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1150" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1151" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 15:59:35 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">AcyMailing Enterprise 6.10.3<br class=3D""><br =
class=3D"">Thanks<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1152" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">can you tell em =
which exact version of AcyMailing do you have?<br class=3D""><br =
class=3D"">Regards<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">Igor</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1153" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1154" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1155" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 14:40:52 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">I don't know.<br class=3D"">Where I can check =
it?<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1156" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">automatic =
sending works only if you activated and enabled a cron job service in =
AcyMailing<br class=3D""><br class=3D"">Can you please confirm that your =
cron job is enabled?<br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1157" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1158" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1159" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div></div></div></di=
v></div></div></div></blockquote><blockquote style=3D"margin-top: 5pt; =
margin-bottom: 5pt;" class=3D"" type=3D"cite"><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D"">Inizio messaggio inoltrato:<o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Da:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Acyba support =
team &lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">support@acyba.com</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Oggetto: Re: automatic sending</span></b><o:p =
class=3D""></o:p></div></div><div class=3D""><div style=3D"margin: 0cm =
0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><b class=3D""><span style=3D"font-family: Helvetica, =
sans-serif;" class=3D"">Data:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">5 maggio 2020 =
16:47:36 CEST</span><o:p class=3D""></o:p></div></div><div class=3D""><div=
 style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><b class=3D""><span style=3D"font-family: =
Helvetica, sans-serif;" class=3D"">A:<span =
class=3D"Apple-converted-space">&nbsp;</span></span></b><span =
style=3D"font-family: Helvetica, sans-serif;" class=3D"">Monica Ceruti =
&lt;<a href=3D"mailto:monica@cerutisrl.it" style=3D"color: purple; =
text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt;</span><o:p =
class=3D""></o:p></div></div><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div><div class=3D""><div class=3D""><div =
id=3D"hsReplyAbove" class=3D""><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">I will forward =
your ticket to the second level support, so they can proceed in helping =
you.<br class=3D""><br class=3D"">Thank you for your understanding!<br =
class=3D""><br class=3D"">Regards,<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1160" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1161" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1162" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><br class=3D""><br class=3D"">We perform monthly =
stats about our customers' satisfaction...<br class=3D"">Was this reply =
helpful? How would you rate it?<br class=3D""><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291876=
965/1/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(80, 188, 28);" =
class=3D"">Great</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291876=
965/2/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(85, 85, 85);" =
class=3D"">Okay</span></a><span =
class=3D"Apple-converted-space">&nbsp;</span>&nbsp;&nbsp;<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://secure.helpscout.net/satisfaction/321263744/record/3291876=
965/3/" style=3D"color: purple; text-decoration: underline;" =
class=3D""><span style=3D"color: rgb(241, 0, 0);" class=3D"">Not =
Good</span></a><o:p class=3D""></o:p></span></div></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-size: 1pt; color: =
white;" class=3D"">{#HS:1156182047-124367#}</span><span =
class=3D"Apple-converted-space">&nbsp;</span><img border=3D"0" =
id=3D"_x0000_i1163" =
src=3D"https://secure.helpscout.net/notification/convo/read/1156182047/329=
1876965/" class=3D""><o:p class=3D""></o:p></div></div><div =
class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 16:43:32 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Yes, I tried to copy and paste my license key =
but it doesn't work.<br class=3D"">"an error occurred while calling =
acymailng".<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D""><img border=3D"0" width=3D"1200" height=3D"467" =
id=3D"_x0000_i1164" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/c86b1d01ceae6a414=
694c12d1012c57d30ea323f/a99cf4df294f48968d9cb5dc50cf1fc73603b454/Schermata=
-2020-05-05-alle-16-40-25.png" =
alt=3D"564AD7A5-34B2-4BD0-B8F3-189B89496DF1" class=3D""><br class=3D""><br=
 class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1165" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" =
name=3D"BFC4A3D5-2632-4505-9A66-F11706116A53" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">we have =
explained the cron job activation here<br class=3D""><a =
href=3D"https://docs.acymailing.com/setup/configuration/license#activate-t=
he-automatic-send-process" style=3D"color: purple; text-decoration: =
underline;" =
class=3D"">https://docs.acymailing.com/setup/configuration/license#activat=
e-the-automatic-send-process</a><br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1166" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1167" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1168" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 15:59:35 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">AcyMailing Enterprise 6.10.3<br class=3D""><br =
class=3D"">Thanks<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1169" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">can you tell em =
which exact version of AcyMailing do you have?<br class=3D""><br =
class=3D"">Regards<o:p class=3D""></o:p></span></div></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;"><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div=
 class=3D""><div class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; =
font-size: 12pt; font-family: 'Times New Roman', serif;" class=3D""><b =
class=3D""><span style=3D"font-size: 11.5pt; font-family: Arial, =
sans-serif; color: rgb(61, 220, 149);" class=3D"">Igor</span></b><span =
style=3D"font-family: Arial, sans-serif;" class=3D""><br class=3D"">Acyba =
Help Desk Team<span class=3D"Apple-converted-space">&nbsp;</span><br =
class=3D""><br class=3D""><a href=3D"https://twitter.com/acyba" =
style=3D"color: purple; text-decoration: underline;" class=3D""><span =
style=3D"color: rgb(176, 174, 170); text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"15" height=3D"10" =
id=3D"_x0000_i1170" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1171" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1172" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 14:40:52 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">I don't know.<br class=3D"">Where I can check =
it?<br class=3D""><br class=3D"">Thanks a lot<br class=3D""><br =
class=3D"">Monica Ceruti<br class=3D""><br class=3D"">Marketing &amp; =
Sales<br class=3D""><br class=3D"">Ceruti srl<br class=3D""><br =
class=3D"">Via Galileo Galilei 218<br class=3D""><br class=3D"">21042 =
Caronno Pertusella (VA)<br class=3D""><br class=3D"">Italy<br =
class=3D""><br class=3D"">Tel. 02 96 56 843/844<br class=3D""><br =
class=3D""><a href=3D"http://cerutisrl.it/" style=3D"color: purple; =
text-decoration: underline;" class=3D"">www.cerutisrl.it</a><br =
class=3D""><br class=3D""><a =
href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel" =
style=3D"color: purple; text-decoration: underline;" =
class=3D"">https://www.facebook.com</a><br class=3D""><br class=3D""><img =
border=3D"0" width=3D"200" height=3D"73" id=3D"_x0000_i1173" =
src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff6006a5=
23bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.jpe=
g" alt=3D"2b852e02df62aee514cc07cb91da360b" class=3D""><o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 class=3D"">&nbsp;</o:p></span></div><div class=3D""><div style=3D"margin:=
 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D"">On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team =
&lt;<a href=3D"mailto:support@acyba.com" style=3D"color: purple; =
text-decoration: underline;" class=3D"">support@acyba.com</a>&gt; =
wrote:<span class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hi,<br class=3D""><br class=3D"">automatic =
sending works only if you activated and enabled a cron job service in =
AcyMailing<br class=3D""><br class=3D"">Can you please confirm that your =
cron job is enabled?<br class=3D""><br class=3D"">Regards<o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><b class=3D""><span =
style=3D"font-size: 11.5pt; font-family: Arial, sans-serif; color: =
rgb(61, 220, 149);" class=3D"">Igor</span></b><span style=3D"font-family: =
Arial, sans-serif;" class=3D""><br class=3D"">Acyba Help Desk Team<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D""><br =
class=3D""><a href=3D"https://twitter.com/acyba" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"color: rgb(176, =
174, 170); text-decoration: none;" class=3D""><img border=3D"0" =
width=3D"15" height=3D"10" id=3D"_x0000_i1174" =
src=3D"https://www.acyba.com/media/image_emailing/twitter.png" =
alt=3D"Twitter" class=3D"">@ACYBA</span></a><o:p =
class=3D""></o:p></span></div></div><p class=3D"MsoNormal" =
style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; font-family: 'Times New =
Roman', serif;"><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><o:p class=3D"">&nbsp;</o:p></span></p><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D""><a href=3D"https://www.acyba.com/" =
title=3D"www.acyba.com" style=3D"color: purple; text-decoration: =
underline;" class=3D""><span style=3D"text-decoration: none;" =
class=3D""><img border=3D"0" width=3D"203" height=3D"70" =
id=3D"_x0000_i1175" =
src=3D"https://www.acyba.com/media/image_emailing/logo-acyba.png" =
alt=3D"Logo Acyba" class=3D""></span></a><o:p =
class=3D""></o:p></span></div></div><div class=3D""><div style=3D"margin: =
0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', =
serif;" class=3D""><span style=3D"font-family: Arial, sans-serif;" =
class=3D""><a =
href=3D"http://www.acyba.com/component/updateme/reviews/form" =
title=3D"AcyMailing is on WordPress!" style=3D"color: purple; =
text-decoration: underline;" class=3D""><span style=3D"text-decoration: =
none;" class=3D""><img border=3D"0" width=3D"200" height=3D"220" =
id=3D"_x0000_i1176" =
src=3D"https://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" =
alt=3D"Let us know how much you love AcyMailing!" =
class=3D""></span></a><o:p class=3D""></o:p></span></div></div></div><div =
class=3D""><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><span =
style=3D"font-family: Arial, sans-serif;" class=3D"">On Tue, May 5, 2020 =
at 11:04:57 CEST, Monica Ceruti &lt;<a href=3D"mailto:monica@cerutisrl.it"=
 style=3D"color: purple; text-decoration: underline;" =
class=3D"">monica@cerutisrl.it</a>&gt; wrote:<span =
class=3D"Apple-converted-space">&nbsp;</span><o:p =
class=3D""></o:p></span></div><div class=3D""><div class=3D""><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><span style=3D"font-family: Arial, =
sans-serif;" class=3D"">Hello,<br class=3D"">I need to know how work the =
automatic sending of email.<br class=3D"">If I need to send a campaign =
without leavening the page open, but send all the email to my list in a =
short time.<br class=3D"">I tried yesterday and all the time I close the =
page of sending it's stop.<br class=3D"">I have an enterprise =
version.<br class=3D""><br class=3D"">Thanks<br class=3D""><br =
class=3D""><br class=3D""><br class=3D"">CMS : Wordpress<br =
class=3D"">AcyMailing version : V6<o:p =
class=3D""></o:p></span></div></div><div style=3D"margin: 0cm 0cm =
0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" =
class=3D""><span style=3D"font-family: Arial, sans-serif;" class=3D""><o:p=
 =
class=3D"">&nbsp;</o:p></span></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div></div></blockquo=
te></div><div style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; =
font-family: 'Times New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div></div></div></blockquote></div><div =
style=3D"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times =
New Roman', serif;" class=3D""><o:p =
class=3D"">&nbsp;</o:p></div></div></div></div></blockquote></div><br =
class=3D""></div></body></html>=

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