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文件: /var/vmail/cerutisrl.it/monica/.old_inbox/cur/{FA8CA3F6-050C-459A-870B-16505ED930D2}.eml:2,S

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From: Acyba support team <support@acyba.com>
MIME-Version: 1.0
Date: Wed, 20 May 2020 02:42:31 -0700
Message-ID: <CAG0Das9yoGLrtqNRbhkZVYx0cgGsWPWRKoEtwkM=7e+ALVPKmA@mail.gmail.com>
Subject: Re: newsletter model
To: Monica Ceruti <monica@cerutisrl.it>
Content-Type: multipart/alternative; boundary="00000000000009178805a6113717"

--00000000000009178805a6113717
Content-Type: text/plain; charset="UTF-8"

Hi,

Could you please provide us with:

- temporary super admin (if Joomla is used) or admin (if WordPress is
   used) access to your website (URL + username + password)
   - temporary FTP access (host + username + password)

This way I will be able to take a closer look at your issue.

*Important note : *
If you are creating a new account for us please don't use our support email
as email of the account.
We are getting hit by unneeded emails from members' website once we finish
our work on debugging the issue if you do that.
So please use something like test@acyba.com

Regards,

Igor
Acyba Help Desk Team
<Alexandre@acyba.com>
[image: Twitter] @ACYBA <https://twitter.com/acyba>

[image: Logo Acyba] <https://www.acyba.com>
[image: Let us know how much you love AcyMailing!]
<http://www.acyba.com/component/updateme/reviews/form>

We perform monthly stats about our customers' satisfaction...
Was this reply helpful? How would you rate it?
Great
<https://secure.helpscout.net/satisfaction/321263744/record/3336695230/1/>
   Okay
<https://secure.helpscout.net/satisfaction/321263744/record/3336695230/2/>
   Not Good
<https://secure.helpscout.net/satisfaction/321263744/record/3336695230/3/>
{#HS:1170843000-124997#}
On Wed, May 20, 2020 at 11:35:38 CEST, Monica Ceruti <monica@cerutisrl.it>
wrote:
>
> Hello,
> As you can see from the file attached every time that I make a new
> newsletter I have a problem with the text alignment . When I save the model
> the alignment is correct but after it is incorrect.
> I have the same problem when i send the newsletter, some computer have the
> right text alignment, but others is completely misaligned.
>
> What can i do to figure out the problem?
>
> Thanks
>
> AcyMailing version: V6
> CMS: Wordpress
>
>

--00000000000009178805a6113717
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Content-Transfer-Encoding: quoted-printable

<html lang=3D"en">
<head>
    <meta content=3D"text/html; charset=3Dutf-8" http-equiv=3D"Content-Type=
">
</head>
<body bgcolor=3D"#ffffff">
<div id=3D"hsReplyAbove" class=3D"hsReplyAbove">
    <div class=3D"kickstarter-compatible" style=3D"font-family:sans-serif">
       =20
                        <div>Hi,<br><br>Could you please provide us with:<b=
r><ul><li>temporary super admin (if Joomla is used) or admin (if WordPress =
is used) access to your website (URL + username + password)</li><li>tempora=
ry FTP access (host + username + password)</li></ul>This way I will be able=
 to take a closer look at your issue.<br><br><strong>Important note : </str=
ong><br>If you are creating a new account for us please don&#39;t use our s=
upport email as email of the account.<br>We are getting hit by unneeded ema=
ils from members&#39; website once we finish our work on debugging the issu=
e if you do that. <br>So please use something like <a href=3D"mailto:test@a=
cyba.com">test@acyba.com</a><br><br>Regards,</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div><br><br>We perform monthly stats about our customers&#39; satisfactio=
n...<br>Was this reply helpful? How would you rate it?<br><a href=3D"https:=
//secure.helpscout.net/satisfaction/321263744/record/3336695230/1/" style=
=3D"color:rgb(80,188,28)">Great</a> =C2=A0=C2=A0 <a href=3D"https://secure.=
helpscout.net/satisfaction/321263744/record/3336695230/2/" style=3D"color:r=
gb(85,85,85)">Okay</a> =C2=A0=C2=A0 <a href=3D"https://secure.helpscout.net=
/satisfaction/321263744/record/3336695230/3/" style=3D"color:rgb(241,0,0)">=
Not Good</a><br>
                            </div>
        <span height=3D"0" style=3D"font-size:0px;height:0px;line-height:0p=
x;color:#ffffff" id=3D"hsContentRef">{#HS:1170843000-124997#}</span>
        <img src=3D"https://secure.helpscout.net/notification/convo/read/11=
70843000/3336695230/" alt=3D"">    <br>
</div>

<div class=3D"gmail_quote" style=3D"font-family:sans-serif">
                        On Wed, May 20, 2020 at 11:35:38 CEST, Monica Cerut=
i &lt;<a href=3D"mailto:monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wr=
ote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hello,=20
<br> As you can see from the file attached every time that I make a new new=
sletter I have a problem with the text alignment . When I save the model th=
e alignment is correct but after it is incorrect.=20
<br> I have the same problem when i send the newsletter, some computer have=
 the right text alignment, but others is completely misaligned.=20
<br>=20
<br> What can i do to figure out the problem?
<br>=20
<br> Thanks
<br>=20
<br> AcyMailing version: V6
<br> CMS: Wordpress</div>
        <br>
                            </div>
</blockquote>

</div>
</body>
</html>

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