文件操作 - {B4CA8BDC-545A-4DDC-A46A-B51F9241D26D}.eml:2,S

文件: /var/vmail/cerutisrl.it/monica/.old_inbox/cur/{B4CA8BDC-545A-4DDC-A46A-B51F9241D26D}.eml:2,S

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From: Acyba support team <support@acyba.com>
MIME-Version: 1.0
In-Reply-To: <48778EF0-4307-4CD9-BA05-47BC93979432@cerutisrl.it>
Date: Tue, 5 May 2020 07:47:36 -0700
Message-ID: <CAG0Das_POvXyqz=0vT9J_Q9PDbeTs8ZwFLReUMAA2F3tGD6zTw@mail.gmail.com>
Subject: Re: automatic sending
To: Monica Ceruti <monica@cerutisrl.it>
Content-Type: multipart/alternative; boundary="00000000000086f79605a4e7ba7b"

--00000000000086f79605a4e7ba7b
Content-Type: text/plain; charset="UTF-8"

Hi,

I will forward your ticket to the second level support, so they can proceed
in helping you.

Thank you for your understanding!

Regards,

Igor
Acyba Help Desk Team
<Alexandre@acyba.com>
[image: Twitter] @ACYBA <https://twitter.com/acyba>

[image: Logo Acyba] <https://www.acyba.com>
[image: Let us know how much you love AcyMailing!]
<http://www.acyba.com/component/updateme/reviews/form>

We perform monthly stats about our customers' satisfaction...
Was this reply helpful? How would you rate it?
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{#HS:1156182047-124367#}
On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti <monica@cerutisrl.it>
wrote:
>
> Yes, I tried to copy and paste my license key but it doesn't work.
> "an error occurred while calling acymailng".
>
> Thanks a lot
>
> [image: 564AD7A5-34B2-4BD0-B8F3-189B89496DF1]
>
> Monica Ceruti
>
> Marketing & Sales
>
> Ceruti srl
>
> Via Galileo Galilei 218
>
> 21042 Caronno Pertusella (VA)
>
> Italy
>
> Tel. 02 96 56 843/844
>
> www.cerutisrl.it <http://cerutisrl.it/>
>
> https://www.facebook.com
> <https://www.facebook.com/cerutisrl/?ref=aymt_homepage_panel>
>
> [image: 2b852e02df62aee514cc07cb91da360b]
>
> On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team <
> support@acyba.com> wrote:
>>
>> Hi,
>>
>> we have explained the cron job activation here
>>
>> https://docs.acymailing.com/setup/configuration/license#activate-the-automatic-send-process
>>
>> Regards
>>
>>
>> Igor
>> Acyba Help Desk Team
>> <Alexandre@acyba.com>
>> [image: Twitter] @ACYBA <https://twitter.com/acyba>
>>
>>
>> [image: Logo Acyba] <https://www.acyba.com>
>> [image: Let us know how much you love AcyMailing!]
>> <http://www.acyba.com/component/updateme/reviews/form>
>> On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti <monica@cerutisrl.it>
>> wrote:
>>>
>>> AcyMailing Enterprise 6.10.3
>>>
>>> Thanks
>>>
>>> Thanks
>>>
>>> Monica Ceruti
>>>
>>> Marketing & Sales
>>>
>>> Ceruti srl
>>>
>>> Via Galileo Galilei 218
>>>
>>> 21042 Caronno Pertusella (VA)
>>>
>>> Italy
>>>
>>> Tel. 02 96 56 843/844
>>>
>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>
>>> https://www.facebook.com
>>> <https://www.facebook.com/cerutisrl/?ref=aymt_homepage_panel>
>>>
>>> [image: 2b852e02df62aee514cc07cb91da360b]
>>>
>>> On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team <
>>> support@acyba.com> wrote:
>>>>
>>>> Hi,
>>>>
>>>> can you tell em which exact version of AcyMailing do you have?
>>>>
>>>> Regards
>>>>
>>>>
>>>> Igor
>>>> Acyba Help Desk Team
>>>> <Alexandre@acyba.com>
>>>> [image: Twitter] @ACYBA <https://twitter.com/acyba>
>>>>
>>>>
>>>> [image: Logo Acyba] <https://www.acyba.com>
>>>> [image: Let us know how much you love AcyMailing!]
>>>> <http://www.acyba.com/component/updateme/reviews/form>
>>>> On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti <
>>>> monica@cerutisrl.it> wrote:
>>>>>
>>>>> I don't know.
>>>>> Where I can check it?
>>>>>
>>>>> Thanks a lot
>>>>>
>>>>> Monica Ceruti
>>>>>
>>>>> Marketing & Sales
>>>>>
>>>>> Ceruti srl
>>>>>
>>>>> Via Galileo Galilei 218
>>>>>
>>>>> 21042 Caronno Pertusella (VA)
>>>>>
>>>>> Italy
>>>>>
>>>>> Tel. 02 96 56 843/844
>>>>>
>>>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>>>
>>>>> https://www.facebook.com
>>>>> <https://www.facebook.com/cerutisrl/?ref=aymt_homepage_panel>
>>>>>
>>>>> [image: 2b852e02df62aee514cc07cb91da360b]
>>>>>
>>>>> On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team <
>>>>> support@acyba.com> wrote:
>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> automatic sending works only if you activated and enabled a cron job
>>>>>> service in AcyMailing
>>>>>>
>>>>>> Can you please confirm that your cron job is enabled?
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>>
>>>>>> Igor
>>>>>> Acyba Help Desk Team
>>>>>> <Alexandre@acyba.com>
>>>>>> [image: Twitter] @ACYBA <https://twitter.com/acyba>
>>>>>>
>>>>>>
>>>>>> [image: Logo Acyba] <https://www.acyba.com>
>>>>>> [image: Let us know how much you love AcyMailing!]
>>>>>> <http://www.acyba.com/component/updateme/reviews/form>
>>>>>> On Tue, May 5, 2020 at 11:04:57 CEST, Monica Ceruti <
>>>>>> monica@cerutisrl.it> wrote:
>>>>>>>
>>>>>>> Hello,
>>>>>>> I need to know how work the automatic sending of email.
>>>>>>> If I need to send a campaign without leavening the page open, but
>>>>>>> send all the email to my list in a short time.
>>>>>>> I tried yesterday and all the time I close the page of sending it's
>>>>>>> stop.
>>>>>>> I have an enterprise version.
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> CMS : Wordpress
>>>>>>> AcyMailing version : V6
>>>>>>>
>>>>>>>

--00000000000086f79605a4e7ba7b
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<body bgcolor=3D"#ffffff">
<div id=3D"hsReplyAbove" class=3D"hsReplyAbove">
    <div class=3D"kickstarter-compatible" style=3D"font-family:sans-serif">
       =20
                        <div>Hi,<br><br>I will forward your ticket to the s=
econd level support, so they can proceed in helping you.<br><br>Thank you f=
or your understanding!<br><br>Regards,<br></div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div><br><br>We perform monthly stats about our customers&#39; satisfactio=
n...<br>Was this reply helpful? How would you rate it?<br><a href=3D"https:=
//secure.helpscout.net/satisfaction/321263744/record/3291876965/1/" style=
=3D"color:rgb(80,188,28)">Great</a> =C2=A0=C2=A0 <a href=3D"https://secure.=
helpscout.net/satisfaction/321263744/record/3291876965/2/" style=3D"color:r=
gb(85,85,85)">Okay</a> =C2=A0=C2=A0 <a href=3D"https://secure.helpscout.net=
/satisfaction/321263744/record/3291876965/3/" style=3D"color:rgb(241,0,0)">=
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x;color:#ffffff" id=3D"hsContentRef">{#HS:1156182047-124367#}</span>
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<div class=3D"gmail_quote" style=3D"font-family:sans-serif">
                                                                           =
                                                                           =
  <div class=3D"gmail_quote" style=3D"font-family:sans-serif">
	On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti &lt;<a href=3D"mailto:=
monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Yes, I tried to copy and paste my license key but it d=
oesn&#39;t work.<br>
&quot;an error occurred while calling acymailng&quot;.<br>
<br>
Thanks a lot<br>
<br>
<img height=3D"467" width=3D"1200" src=3D"https://d33v4339jhl8k0.cloudfront=
.net/inline/8371/c86b1d01ceae6a414694c12d1012c57d30ea323f/a99cf4df294f48968=
d9cb5dc50cf1fc73603b454/Schermata-2020-05-05-alle-16-40-25.png" alt=3D"564A=
D7A5-34B2-4BD0-B8F3-189B89496DF1"><br>
<br>
Monica Ceruti<br>
<br>
Marketing &amp; Sales<br>
<br>
Ceruti srl<br>
<br>
Via Galileo Galilei 218<br>
<br>
21042 Caronno Pertusella (VA)<br>
<br>
Italy<br>
<br>
Tel. 02 96 56 843/844<br>
<br>
<a href=3D"http://cerutisrl.it/">www.cerutisrl.it</a><br>
<br>
<a href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel">h=
ttps://www.facebook.com</a><br>
<br>
<img height=3D"73" width=3D"200" name=3D"BFC4A3D5-2632-4505-9A66-F11706116A=
53" src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff600=
6a523bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.j=
peg" alt=3D"2b852e02df62aee514cc07cb91da360b"></div>
        <br>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team &lt;<a href=3D"ma=
ilto:support@acyba.com">support@acyba.com</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hi,<br><br>we have explained the cron job activation h=
ere<br><a href=3D"https://docs.acymailing.com/setup/configuration/license#a=
ctivate-the-automatic-send-process">https://docs.acymailing.com/setup/confi=
guration/license#activate-the-automatic-send-process</a><br><br>Regards<br>=
</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti &lt;<a href=3D"mailto:=
monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>AcyMailing Enterprise 6.10.3<br>
<br>
Thanks<br>
<br>
Thanks<br>
<br>
Monica Ceruti<br>
<br>
Marketing &amp; Sales<br>
<br>
Ceruti srl<br>
<br>
Via Galileo Galilei 218<br>
<br>
21042 Caronno Pertusella (VA)<br>
<br>
Italy<br>
<br>
Tel. 02 96 56 843/844<br>
<br>
<a href=3D"http://cerutisrl.it/">www.cerutisrl.it</a><br>
<br>
<a href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel">h=
ttps://www.facebook.com</a><br>
<br>
<img height=3D"73" width=3D"200" src=3D"https://d33v4339jhl8k0.cloudfront.n=
et/inline/8371/d8133962cff6006a523bfc575fc64035c0029bad/789b7197b1a70732b0e=
767c1602f386b87d6d558/image.jpeg" alt=3D"2b852e02df62aee514cc07cb91da360b">=
</div>
        <br>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team &lt;<a href=3D"ma=
ilto:support@acyba.com">support@acyba.com</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hi,<br><br>can you tell em which exact version of AcyM=
ailing do you have?<br><br>Regards</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti &lt;<a href=3D"mailto:=
monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>I don&#39;t know.<br>
Where I can check it?<br>
<br>
Thanks a lot<br>
<br>
Monica Ceruti<br>
<br>
Marketing &amp; Sales<br>
<br>
Ceruti srl<br>
<br>
Via Galileo Galilei 218<br>
<br>
21042 Caronno Pertusella (VA)<br>
<br>
Italy<br>
<br>
Tel. 02 96 56 843/844<br>
<br>
<a href=3D"http://cerutisrl.it/">www.cerutisrl.it</a><br>
<br>
<a href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel">h=
ttps://www.facebook.com</a><br>
<br>
<img height=3D"73" width=3D"200" src=3D"https://d33v4339jhl8k0.cloudfront.n=
et/inline/8371/d8133962cff6006a523bfc575fc64035c0029bad/789b7197b1a70732b0e=
767c1602f386b87d6d558/image.jpeg" alt=3D"2b852e02df62aee514cc07cb91da360b">=
</div>
        <br>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team &lt;<a href=3D"ma=
ilto:support@acyba.com">support@acyba.com</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hi,<br><br>automatic sending works only if you activat=
ed and enabled a cron job service in AcyMailing<br><br>Can you please confi=
rm that your cron job is enabled?<br><br>Regards</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 11:04:57 CEST, Monica Ceruti &lt;<a href=3D"mailto:=
monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hello,<br>
I need to know how work the automatic sending of email.<br>
If I need to send a campaign without leavening the page open, but send all =
the email to my list in a short time.<br>
I tried yesterday and all the time I close the page of sending it&#39;s sto=
p.<br>
I have an enterprise version.<br><br>
Thanks<br><br><br><br>
CMS : Wordpress<br>
AcyMailing version : V6</div>
        <br>
                            </div>
</blockquote>

</div>
            </div>
</blockquote>

</div>
</div>
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文件操作 - {B4CA8BDC-545A-4DDC-A46A-B51F9241D26D}.eml:2,S

文件: /var/vmail/cerutisrl.it/monica/.old_inbox/cur/{B4CA8BDC-545A-4DDC-A46A-B51F9241D26D}.eml:2,S

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