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From: Acyba support team <support@acyba.com>
MIME-Version: 1.0
Date: Thu, 12 Mar 2020 10:16:59 -0700
Message-ID: <CAG0Das9w37JzcUHAbX_+twjf8NEKPTTk9uRbRYv2vXs6rZ3qiQ@mail.gmail.com>
Subject: Re: problem with enterprise download
To: monica@cerutisrl.it
Content-Type: multipart/alternative; boundary="00000000000047892805a0ab85cc"

--00000000000047892805a0ab85cc
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Hi,

can you please explain how exactly are you trying to activate the
Enterprise version?

When you remove the Starter version, the DB won't be removed so when you
install Enterprise version, everything will be preserved

Regards

Igor
Acyba Help Desk Team
<Alexandre@acyba.com>
[image: Twitter] @ACYBA <https://twitter.com/acyba>

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{#HS:1108079349-122558#}
On Thu, Mar 12, 2020 at 16:33:16 CET, <monica@cerutisrl.it> wrote:
>
> Hello, I paid the enterprise version for wordpress, but I can't activate
> the new plug in. Can you please help me with this metter? Another question,
> I already use acymailing starter, as soon as I download the new version my
> lists will be remain saved right?
> Thanks
>
> ------------
> CMS : wordpress
>
> AcyMailing version : notrelevant
>
>

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">
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<body bgcolor=3D"#ffffff">
<div id=3D"hsReplyAbove" class=3D"hsReplyAbove">
    <div class=3D"kickstarter-compatible" style=3D"font-family:sans-serif">
       =20
                        <div>Hi,<br><br>can you please explain how exactly =
are you trying to activate the Enterprise version?<br><br>When you remove t=
he Starter version, the DB won&#39;t be removed so when you install Enterpr=
ise version, everything will be preserved<br><br>Regards</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
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		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div><br><br>We perform monthly stats about our customers&#39; satisfactio=
n...<br>Was this reply helpful? How would you rate it?<br><a href=3D"https:=
//secure.helpscout.net/satisfaction/321263744/record/3145627909/1/" style=
=3D"color:rgb(80,188,28)">Great</a> =C2=A0=C2=A0 <a href=3D"https://secure.=
helpscout.net/satisfaction/321263744/record/3145627909/2/" style=3D"color:r=
gb(85,85,85)">Okay</a> =C2=A0=C2=A0 <a href=3D"https://secure.helpscout.net=
/satisfaction/321263744/record/3145627909/3/" style=3D"color:rgb(241,0,0)">=
Not Good</a><br>
                            </div>
        <span height=3D"0" style=3D"font-size:0px;height:0px;line-height:0p=
x;color:#ffffff" id=3D"hsContentRef">{#HS:1108079349-122558#}</span>
        <img src=3D"https://secure.helpscout.net/notification/convo/read/11=
08079349/3145627909/" alt=3D"">    <br>
</div>

<div class=3D"gmail_quote" style=3D"font-family:sans-serif">
                        On Thu, Mar 12, 2020 at 16:33:16 CET,  &lt;<a href=
=3D"mailto:monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hello, I paid the enterprise version for wordpress, bu=
t I can&#39;t activate the new plug in. Can you please help me with this me=
tter? Another question, I already use acymailing starter, as soon as I down=
load the new version my lists will be remain saved right?
<br>Thanks
<br>
<br>------------
<br>CMS : wordpress
<br>
<br>AcyMailing version : notrelevant</div>
        <br>
                            </div>
</blockquote>

</div>
</body>
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