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From: Acyba support team <support@acyba.com>
MIME-Version: 1.0
In-Reply-To: <0E27F41B-EB11-41EF-B114-2DFAADBF13DE@cerutisrl.it>
Date: Wed, 6 May 2020 00:45:32 -0700
Message-ID: <CAG0Das-eKEqj0kCtNeEr=yAN2QuW3MJ0nWP_ks09Q6T5Yk9kTg@mail.gmail.com>
Subject: Re: automatic sending
To: Monica Ceruti <monica@cerutisrl.it>
Content-Type: multipart/alternative; boundary="000000000000eed32c05a4f5f2b1"

--000000000000eed32c05a4f5f2b1
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Hi,

I've checked and it seems that your license key is well attach to the
website *cerutisrl.it <http://cerutisrl.it>.*

Did you linked your website before the update of the license key?
Or did you linked it with the license key?

Best regards,

R=C3=A9mi
Acyba Help Desk Team
<Alexandre@acyba.com>
[image: Twitter] @ACYBA <https://twitter.com/acyba>

[image: Logo Acyba] <https://www.acyba.com>
[image: Let us know how much you love AcyMailing!]
<http://www.acyba.com/component/updateme/reviews/form>

We perform monthly stats about our customers' satisfaction...
Was this reply helpful? How would you rate it?
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{#HS:1156182047-124367#}
On Tue, May 5, 2020 at 20:21:16 CEST, Monica Ceruti <monica@cerutisrl.it>
wrote:
>
> Hello,
>
> I know you have to try to figure out the problem, but I prefer to avoid t=
o
> forward you my website username and password.
> Is it possible to put you in contact with my technician and maybe with hi=
m
> you can try to figurate the problem in another way?
>
> In the meantime I can leave you my license key and the email of the
> license.
>
> 1bba31db273cc9ca1704ba61116b75ea79112cb3
> monica@cerutisrl.it
>
> Thanks
>
> Monica Ceruti
>
> Marketing & Sales
>
> Ceruti srl
>
> Via Galileo Galilei 218
>
> 21042 Caronno Pertusella (VA)
>
> Italy
>
> Tel. 02 96 56 843/844
>
> www.cerutisrl.it <http://cerutisrl.it/>
>
> https://www.facebook.com
> <https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>
> [image: 2b852e02df62aee514cc07cb91da360b]
>
> On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team <
> support@acyba.com> wrote:
>>
>> Hi,
>>
>> Could you please provide us with:
>>
>>    - temporary super admin (if Joomla is used) or admin (if WordPress is
>>    used) access to your website (URL + username + password)
>>    - temporary FTP access (host + username + password)
>>    - your license key
>>    - the email you bought the license with
>>
>> This way I will be able to take a closer look at your issue.
>>
>> *Important note : *
>> If you are creating a new account for us please don't use our support
>> email as email of the account.
>> We are getting hit by unneeded emails from members' website once we
>> finish our work on debugging the issue if you do that.
>> So please use something like test@acyba.com
>>
>> Regards,
>>
>>
>> R=C3=A9mi
>> Acyba Help Desk Team
>> <Alexandre@acyba.com>
>> [image: Twitter] @ACYBA <https://twitter.com/acyba>
>>
>>
>> [image: Logo Acyba] <https://www.acyba.com>
>> [image: Let us know how much you love AcyMailing!]
>> <http://www.acyba.com/component/updateme/reviews/form>
>> On Tue, May 5, 2020 at 16:47:13 CEST, Acyba support team <
>> support@acyba.com> wrote:
>>>
>>> Hi,
>>>
>>> I will forward your ticket to the second level support, so they can
>>> proceed in helping you.
>>>
>>> Thank you for your understanding!
>>>
>>> Regards,
>>>
>>>
>>> Igor
>>> Acyba Help Desk Team
>>> <Alexandre@acyba.com>
>>> [image: Twitter] @ACYBA <https://twitter.com/acyba>
>>>
>>>
>>> [image: Logo Acyba] <https://www.acyba.com>
>>> [image: Let us know how much you love AcyMailing!]
>>> <http://www.acyba.com/component/updateme/reviews/form>
>>> On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti <monica@cerutisrl.i=
t>
>>> wrote:
>>>>
>>>> Yes, I tried to copy and paste my license key but it doesn't work.
>>>> "an error occurred while calling acymailng".
>>>>
>>>> Thanks a lot
>>>>
>>>> [image: 564AD7A5-34B2-4BD0-B8F3-189B89496DF1]
>>>>
>>>> Monica Ceruti
>>>>
>>>> Marketing & Sales
>>>>
>>>> Ceruti srl
>>>>
>>>> Via Galileo Galilei 218
>>>>
>>>> 21042 Caronno Pertusella (VA)
>>>>
>>>> Italy
>>>>
>>>> Tel. 02 96 56 843/844
>>>>
>>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>>
>>>> https://www.facebook.com
>>>> <https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>>
>>>> [image: 2b852e02df62aee514cc07cb91da360b]
>>>>
>>>> On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team <
>>>> support@acyba.com> wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> we have explained the cron job activation here
>>>>>
>>>>> https://docs.acymailing.com/setup/configuration/license#activate-the-=
automatic-send-process
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>> Igor
>>>>> Acyba Help Desk Team
>>>>> <Alexandre@acyba.com>
>>>>> [image: Twitter] @ACYBA <https://twitter.com/acyba>
>>>>>
>>>>>
>>>>> [image: Logo Acyba] <https://www.acyba.com>
>>>>> [image: Let us know how much you love AcyMailing!]
>>>>> <http://www.acyba.com/component/updateme/reviews/form>
>>>>> On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti <
>>>>> monica@cerutisrl.it> wrote:
>>>>>>
>>>>>> AcyMailing Enterprise 6.10.3
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> Monica Ceruti
>>>>>>
>>>>>> Marketing & Sales
>>>>>>
>>>>>> Ceruti srl
>>>>>>
>>>>>> Via Galileo Galilei 218
>>>>>>
>>>>>> 21042 Caronno Pertusella (VA)
>>>>>>
>>>>>> Italy
>>>>>>
>>>>>> Tel. 02 96 56 843/844
>>>>>>
>>>>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>>>>
>>>>>> https://www.facebook.com
>>>>>> <https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>>>>
>>>>>> [image: 2b852e02df62aee514cc07cb91da360b]
>>>>>>
>>>>>> On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team <
>>>>>> support@acyba.com> wrote:
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> can you tell em which exact version of AcyMailing do you have?
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>>
>>>>>>> Igor
>>>>>>> Acyba Help Desk Team
>>>>>>> <Alexandre@acyba.com>
>>>>>>> [image: Twitter] @ACYBA <https://twitter.com/acyba>
>>>>>>>
>>>>>>>
>>>>>>> [image: Logo Acyba] <https://www.acyba.com>
>>>>>>> [image: Let us know how much you love AcyMailing!]
>>>>>>> <http://www.acyba.com/component/updateme/reviews/form>
>>>>>>> On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti <
>>>>>>> monica@cerutisrl.it> wrote:
>>>>>>>>
>>>>>>>> I don't know.
>>>>>>>> Where I can check it?
>>>>>>>>
>>>>>>>> Thanks a lot
>>>>>>>>
>>>>>>>> Monica Ceruti
>>>>>>>>
>>>>>>>> Marketing & Sales
>>>>>>>>
>>>>>>>> Ceruti srl
>>>>>>>>
>>>>>>>> Via Galileo Galilei 218
>>>>>>>>
>>>>>>>> 21042 Caronno Pertusella (VA)
>>>>>>>>
>>>>>>>> Italy
>>>>>>>>
>>>>>>>> Tel. 02 96 56 843/844
>>>>>>>>
>>>>>>>> www.cerutisrl.it <http://cerutisrl.it/>
>>>>>>>>
>>>>>>>> https://www.facebook.com
>>>>>>>> <https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel>
>>>>>>>>
>>>>>>>> [image: 2b852e02df62aee514cc07cb91da360b]
>>>>>>>>
>>>>>>>> On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team <
>>>>>>>> support@acyba.com> wrote:
>>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> automatic sending works only if you activated and enabled a cron
>>>>>>>>> job service in AcyMailing
>>>>>>>>>
>>>>>>>>> Can you please confirm that your cron job is enabled?
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Igor
>>>>>>>>> Acyba Help Desk Team
>>>>>>>>> <Alexandre@acyba.com>
>>>>>>>>> [image: Twitter] @ACYBA <https://twitter.com/acyba>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> [image: Logo Acyba] <https://www.acyba.com>
>>>>>>>>> [image: Let us know how much you love AcyMailing!]
>>>>>>>>> <http://www.acyba.com/component/updateme/reviews/form>
>>>>>>>>>
>>>>>>>>

--000000000000eed32c05a4f5f2b1
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<html lang=3D"en">
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">
</head>
<body bgcolor=3D"#ffffff">
<div id=3D"hsReplyAbove" class=3D"hsReplyAbove">
    <div class=3D"kickstarter-compatible" style=3D"font-family:sans-serif">
       =20
                        <div>Hi,<br><br>I&#39;ve checked and it seems that =
your license key is well attach to the website <strong><a href=3D"http://ce=
rutisrl.it">cerutisrl.it</a>.</strong><br><strong></strong><br><strong></st=
rong>Did you linked your website before the update of the license key?<br>O=
r did you linked it with the license key?<br><br>Best regards,</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">R=C3=A9mi</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div><br><br>We perform monthly stats about our customers&#39; satisfactio=
n...<br>Was this reply helpful? How would you rate it?<br><a href=3D"https:=
//secure.helpscout.net/satisfaction/321263744/record/3294203357/1/" style=
=3D"color:rgb(80,188,28)">Great</a> =C2=A0=C2=A0 <a href=3D"https://secure.=
helpscout.net/satisfaction/321263744/record/3294203357/2/" style=3D"color:r=
gb(85,85,85)">Okay</a> =C2=A0=C2=A0 <a href=3D"https://secure.helpscout.net=
/satisfaction/321263744/record/3294203357/3/" style=3D"color:rgb(241,0,0)">=
Not Good</a><br>
                            </div>
        <span height=3D"0" style=3D"font-size:0px;height:0px;line-height:0p=
x;color:#ffffff" id=3D"hsContentRef">{#HS:1156182047-124367#}</span>
        <img src=3D"https://secure.helpscout.net/notification/convo/read/11=
56182047/3294203357/" alt=3D"">    <br>
</div>

<div class=3D"gmail_quote" style=3D"font-family:sans-serif">
                                                                           =
                                                                           =
                                          <div class=3D"gmail_quote" style=
=3D"font-family:sans-serif">
	On Tue, May 5, 2020 at 20:21:16 CEST, Monica Ceruti &lt;<a href=3D"mailto:=
monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hello,<br>
<br>
I know you have to try to figure out the problem, but I prefer to avoid to =
forward you my website username and password.<br>
Is it possible to put you in contact with my technician and maybe with him =
you can try to figurate the problem in another way?<br>
<br>
In the meantime I can leave you my license key and the email of the license=
.<br>
<br>
1bba31db273cc9ca1704ba61116b75ea79112cb3<br>
<a href=3D"mailto:monica@cerutisrl.it">monica@cerutisrl.it</a><br>
<br>
Thanks<br>
<br>
Monica Ceruti<br>
<br>
Marketing &amp; Sales<br>
<br>
Ceruti srl<br>
<br>
Via Galileo Galilei 218<br>
<br>
21042 Caronno Pertusella (VA)<br>
<br>
Italy<br>
<br>
Tel. 02 96 56 843/844<br>
<br>
<a href=3D"http://cerutisrl.it/">www.cerutisrl.it</a><br>
<br>
<a href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel">h=
ttps://www.facebook.com</a><br>
<br>
<img height=3D"73" width=3D"200" name=3D"A9482C48-090E-4FD5-BD79-13E2EFD5CD=
2C" src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff600=
6a523bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.j=
peg" alt=3D"2b852e02df62aee514cc07cb91da360b"></div>
        <br>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 17:45:03 CEST, Acyba support team &lt;<a href=3D"ma=
ilto:support@acyba.com">support@acyba.com</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hi,<br><br>Could you please provide us with:<br><ul><l=
i>temporary super admin (if Joomla is used) or admin (if WordPress is used)=
 access to your website (URL + username + password)</li><li>temporary FTP a=
ccess (host + username + password)</li><li>your license key</li><li>the ema=
il you bought the license with</li></ul>This way I will be able to take a c=
loser look at your issue.<br><br><strong>Important note : </strong><br>If y=
ou are creating a new account for us please don&#39;t use our support email=
 as email of the account.<br>We are getting hit by unneeded emails from mem=
bers&#39; website once we finish our work on debugging the issue if you do =
that. <br>So please use something like <a href=3D"mailto:test@acyba.com">te=
st@acyba.com</a><br><br>Regards,</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">R=C3=A9mi</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 16:47:13 CEST, Acyba support team &lt;<a href=3D"ma=
ilto:support@acyba.com">support@acyba.com</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hi,<br><br>I will forward your ticket to the second le=
vel support, so they can proceed in helping you.<br><br>Thank you for your =
understanding!<br><br>Regards,<br></div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 16:43:32 CEST, Monica Ceruti &lt;<a href=3D"mailto:=
monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Yes, I tried to copy and paste my license key but it d=
oesn&#39;t work.<br>
&quot;an error occurred while calling acymailng&quot;.<br>
<br>
Thanks a lot<br>
<br>
<img height=3D"467" width=3D"1200" src=3D"https://d33v4339jhl8k0.cloudfront=
.net/inline/8371/c86b1d01ceae6a414694c12d1012c57d30ea323f/a99cf4df294f48968=
d9cb5dc50cf1fc73603b454/Schermata-2020-05-05-alle-16-40-25.png" alt=3D"564A=
D7A5-34B2-4BD0-B8F3-189B89496DF1"><br>
<br>
Monica Ceruti<br>
<br>
Marketing &amp; Sales<br>
<br>
Ceruti srl<br>
<br>
Via Galileo Galilei 218<br>
<br>
21042 Caronno Pertusella (VA)<br>
<br>
Italy<br>
<br>
Tel. 02 96 56 843/844<br>
<br>
<a href=3D"http://cerutisrl.it/">www.cerutisrl.it</a><br>
<br>
<a href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel">h=
ttps://www.facebook.com</a><br>
<br>
<img height=3D"73" width=3D"200" name=3D"BFC4A3D5-2632-4505-9A66-F11706116A=
53" src=3D"https://d33v4339jhl8k0.cloudfront.net/inline/8371/d8133962cff600=
6a523bfc575fc64035c0029bad/789b7197b1a70732b0e767c1602f386b87d6d558/image.j=
peg" alt=3D"2b852e02df62aee514cc07cb91da360b"></div>
        <br>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 16:29:06 CEST, Acyba support team &lt;<a href=3D"ma=
ilto:support@acyba.com">support@acyba.com</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hi,<br><br>we have explained the cron job activation h=
ere<br><a href=3D"https://docs.acymailing.com/setup/configuration/license#a=
ctivate-the-automatic-send-process">https://docs.acymailing.com/setup/confi=
guration/license#activate-the-automatic-send-process</a><br><br>Regards<br>=
</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 15:59:35 CEST, Monica Ceruti &lt;<a href=3D"mailto:=
monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>AcyMailing Enterprise 6.10.3<br>
<br>
Thanks<br>
<br>
Thanks<br>
<br>
Monica Ceruti<br>
<br>
Marketing &amp; Sales<br>
<br>
Ceruti srl<br>
<br>
Via Galileo Galilei 218<br>
<br>
21042 Caronno Pertusella (VA)<br>
<br>
Italy<br>
<br>
Tel. 02 96 56 843/844<br>
<br>
<a href=3D"http://cerutisrl.it/">www.cerutisrl.it</a><br>
<br>
<a href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel">h=
ttps://www.facebook.com</a><br>
<br>
<img height=3D"73" width=3D"200" src=3D"https://d33v4339jhl8k0.cloudfront.n=
et/inline/8371/d8133962cff6006a523bfc575fc64035c0029bad/789b7197b1a70732b0e=
767c1602f386b87d6d558/image.jpeg" alt=3D"2b852e02df62aee514cc07cb91da360b">=
</div>
        <br>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 15:20:22 CEST, Acyba support team &lt;<a href=3D"ma=
ilto:support@acyba.com">support@acyba.com</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hi,<br><br>can you tell em which exact version of AcyM=
ailing do you have?<br><br>Regards</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 14:40:52 CEST, Monica Ceruti &lt;<a href=3D"mailto:=
monica@cerutisrl.it">monica@cerutisrl.it</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>I don&#39;t know.<br>
Where I can check it?<br>
<br>
Thanks a lot<br>
<br>
Monica Ceruti<br>
<br>
Marketing &amp; Sales<br>
<br>
Ceruti srl<br>
<br>
Via Galileo Galilei 218<br>
<br>
21042 Caronno Pertusella (VA)<br>
<br>
Italy<br>
<br>
Tel. 02 96 56 843/844<br>
<br>
<a href=3D"http://cerutisrl.it/">www.cerutisrl.it</a><br>
<br>
<a href=3D"https://www.facebook.com/cerutisrl/?ref=3Daymt_homepage_panel">h=
ttps://www.facebook.com</a><br>
<br>
<img height=3D"73" width=3D"200" src=3D"https://d33v4339jhl8k0.cloudfront.n=
et/inline/8371/d8133962cff6006a523bfc575fc64035c0029bad/789b7197b1a70732b0e=
767c1602f386b87d6d558/image.jpeg" alt=3D"2b852e02df62aee514cc07cb91da360b">=
</div>
        <br>
                                <div class=3D"gmail_quote" style=3D"font-fa=
mily:sans-serif">
	On Tue, May 5, 2020 at 11:47:03 CEST, Acyba support team &lt;<a href=3D"ma=
ilto:support@acyba.com">support@acyba.com</a>&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;=
border-left:1px solid #cccccc;padding-left:1ex">
    <div style=3D"font-family:sans-serif">
                <div>Hi,<br><br>automatic sending works only if you activat=
ed and enabled a cron job service in AcyMailing<br><br>Can you please confi=
rm that your cron job is enabled?<br><br>Regards</div><br>
        <br><div style=3D"margin:0px">
	<div>
		<span style=3D"font-size:15px;font-family:Poppins,sans-serif;font-weight:=
bold;color:#3ddc95">Igor</span><br>
    Acyba Help Desk Team
		<br><a style=3D"font-size:12px;font-family:Poppins,sans-serif;color:#b0ae=
aa;text-decoration:none" href=3D"mailto:Alexandre@acyba.com"></a><br><a sty=
le=3D"text-decoration:none;color:#b0aeaa" href=3D"https://twitter.com/acyba=
"><img style=3D"width:15px;height:10px;" width=3D"15" height=3D"10" src=3D"=
https://www.acyba.com/media/image_emailing/twitter.png" alt=3D"Twitter"> @A=
CYBA</a><br></div>
	<br><br><div>
		<a href=3D"https://www.acyba.com" title=3D"www.acyba.com"><img style=3D"w=
idth:203px;height:70px;border:0px;" width=3D"203" height=3D"70" src=3D"http=
s://www.acyba.com/media/image_emailing/logo-acyba.png" alt=3D"Logo Acyba"><=
/a></div>
	<div>
		<a title=3D"AcyMailing is on WordPress!" href=3D"http://www.acyba.com/com=
ponent/updateme/reviews/form"><img width=3D"200" height=3D"220" src=3D"http=
s://www.acyba.com/media/image_emailing/19_04/bouton-vote.jpg" alt=3D"Let us=
 know how much you love AcyMailing!"></a>
	</div>
</div>
                            </div>
</blockquote>

</div>
            </div>
</blockquote>

</div>
</div>
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